Systems Administrator

PT&C Group•Silver Spring, MD

17d•$95,000 - $105,000•Hybrid

About The Position

Due to continuing growth, we are seeking a Systems Administrator to join our team. The Systems Administrator is a generalist who supports multiple offices across the country with systems, hardware, software, and security. This position comes with the opportunity to help establish foundational technology solutions, vendor and capacity management, and infrastructure and cloud management. The ability to provide top-tier service support across the organization is imperative to be successful in this role. Who we are: Platform Accounting Group is a rapidly growing professional services firm providing tax, accounting, assurance, IT consulting, and wealth management services to small and medium sized businesses and their owners. We currently have 48 offices across 14 states with much more growth on the horizon. Enjoy a professional and dynamic work environment while making work/life balance a priority. What you will do: Microsoft 365 tenant administration, including tenant migration for new firm acquisitions. System Administration - support of Windows servers, desktops, and LAN/WAN configuration. Migrations – acquisition support including migrating legacy systems and data to cloud solutions Vendor Management – service providers, cloud environments, and software solutions. Asset and Capacity management – hardware inventory and procurement, licensing, and subscriptions Process Management – assist with systems process development and documentation. Security Applications – maintain network security applications, including EDR and various other products Firewalls – deploy and manage office firewall configurations. Educations – maintain up-to-date industry knowledge and develop technical skills through continuing education. Light End User Support – assisting the Service Desk team in troubleshooting high-level computer and networking issues. Telephony – assist with cloud-based VoIP and various other phone deployments. Must be able to work overtime and after-hours to meet deadlines as necessary, Travel to various offices and locations across the United States will be required Must be able to lift at least 50lbs and work in tight spaces (wiring a computer under desks.)

Requirements

5+ years progressive IT experience.
Bachelor’s Degree preferred (but not required)
Microsoft 365 experience including Intune, Exchange, Entra ID, SharePoint, Teams and OneDrive, with extensive Intune experience preferred
RMM, automation and PowerShell scripting experience
Windows OS support including group policies, security, VM technologies, and BDR strategies
Strong knowledge of networking and security principles including LAN, WAN, VLAN, routing, switching, VoIP and wireless technologies
Experience deploying/managing firewalls, content filters, switches, and wireless access points
End user support experience
Demonstrate excellent work ethic and communication skills - written, verbal and in person
Ability to work with a team and adapt to a dynamically changing work environment
Ability to identify and resolve technology issues, multitask, maintain project timelines, and work with attention to detail
Ability to work with the Security Team to complete compliance and security projects

Nice To Haves

Previous L2+ MSP experience is preferred

Responsibilities

Microsoft 365 tenant administration, including tenant migration for new firm acquisitions.
System Administration - support of Windows servers, desktops, and LAN/WAN configuration.
Migrations – acquisition support including migrating legacy systems and data to cloud solutions
Vendor Management – service providers, cloud environments, and software solutions.
Asset and Capacity management – hardware inventory and procurement, licensing, and subscriptions
Process Management – assist with systems process development and documentation.
Security Applications – maintain network security applications, including EDR and various other products
Firewalls – deploy and manage office firewall configurations.
Educations – maintain up-to-date industry knowledge and develop technical skills through continuing education.
Light End User Support – assisting the Service Desk team in troubleshooting high-level computer and networking issues.
Telephony – assist with cloud-based VoIP and various other phone deployments.
Must be able to work overtime and after-hours to meet deadlines as necessary
Travel to various offices and locations across the United States will be required
Must be able to lift at least 50lbs and work in tight spaces (wiring a computer under desks.)