Systems Administrator/Tier II Lead

Itac Sa/Ag • Birmingham, AL

8d • $85,000 • Onsite

About The Position

This is a high-impact opportunity to lead from the front while supporting a mission-critical client environment. Our client is seeking a hands-on Systems Administrator/ Tier II Lead who thrives in solving complex technical challenges and elevating a team's performance. You'll be the trusted onsite technical leader—driving service excellence, strengthening operations, and directly influencing client success.

Requirements

• Experience leading onsite technical teams in a client-facing environment
• Hands-on expertise with Windows Server, Hyper-V, and Azure
• Working knowledge of Fortinet, Meraki, Unifi, and VPN technologies
• Ability to script or automate tasks using PowerShell
• Experience supporting enterprise backup and disaster recovery solutions
• Active technical certifications across Microsoft, CompTIA, Cisco, or Fortinet

Responsibilities

• Lead day-to-day onsite IT operations and act as the primary technical escalation point
• Provide Tier 2 support across servers, networks, security, and end-user systems
• Coach, mentor, and guide a small onsite support team to meet SLAs
• Manage Windows Server environments, backups, virtualization, and Azure resources
• Oversee networking, firewall, VPN, and wireless troubleshooting
• Maintain accurate documentation, runbooks, and work instructions
• Partner closely with client stakeholders and internal leadership

Benefits

• Leadership role with hands-on technical ownership
• High visibility supporting a large, enterprise client environment
• Strong culture built on collaboration, accountability, and growth
• Opportunity to mentor and develop Tier 1-2 technicians
• Comprehensive health, dental, and vision benefits
• Paid holidays and generous PTO
• Retirement plan and insurance coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed