Systems Administrator II

Orthofix•Lewisville, TX

About The Position

Why Orthofix? Guided by our organizational values – Take Ownership | Innovate Boldly | Win Together – we collaborate closely with world-class surgeons and other partners to improve people’s quality of life. At Orthofix, we want team members who build relationships and share knowledge, challenge the status quo, and deliver results every day to help us achieve our vision to be the unrivaled partner in Med Tech. Our global team of over 1,600 employees brings to market highly innovative, cost-effective, and user-friendly medical technologies that heal musculoskeletal pathologies for patients and the healthcare professionals who treat them. Looking to change people’s lives? Look no further. How you'll make a difference? Provides support for enterprise level servers, data storage, and networks in the corporate office and shared global data center. As a member of the IT Infrastructure team, this position will assist in high level resolution of end user requests. This position is responsible for providing controls around backups, system patching, support for new corporate subsidiaries, and maintenance of critical processes. Reports to the Senior Manager of Information Technology.

Requirements

In depth experience in Microsoft Server and Linux administration and troubleshooting.
Experience with Microsoft Exchange Server 2016 or newer and managing Hybrid Exchange Online mail systems.
In depth experience with Microsoft AD and Azure AD.
Experience with Microsoft Entra.
Experience with enterprise Backup solutions.
2-3 years’ experience in enterprise level hardware and software including Cisco switches, VMWare, NetApp, EMC, UCS, Dell PowerEdge.
Knowledge of LAN and WAN network administration concepts and techniques.
Experience in server and network monitoring tools.
Must have knowledge of commonly used concepts, practices and procedures.
This position requires a proactive, problem-solving individual who is able to manage a varied workload with constantly changing priorities.
Individual must be detail oriented, accurate, well organized and able to work effectively under pressure.
Must have excellent interpersonal skills by demonstrating the ability to develop and maintain positive rapport with a diverse employee/customer population.
Training and mentoring of junior technicians, working in a team environment.
Must be able to meet expectations of the position with minimal guidance or supervision.
On-call after hours and on weekends for server and network support is required.

Nice To Haves

Highly organized.
Presenting project updates, training and new ideas to audiences.
SOX audit experience is a plus.

Responsibilities

Maintain servers including hardware and O/S issues.
Maintain network, diagnose and troubleshoot complex problems on the network.
Maintain backups on enterprise systems (including ERP, data warehouses, email and application servers).
Monitor and make recommendations regarding system performance.
Perform enterprise level backup and restore utilizing Veeam, HYCU or equivalent system backup applications.
Document and publish all network and system configurations.
Develop and support proactive monitors for systems and application servers.
Manage projects related to infrastructure and customer requests.
Work with users in identifying and resolving issues in business applications.
Perform audits and tests on internal systems to ensure that all is performing optimally.
Support the Database Administrators with Linux support, disk support, and local networking.
Proactively establish effective relationships and support others in achieving high performance.
Coordinate with other I.T. department team members in resolving issues to the customer's satisfaction.
Provide excellent customer service.