Systems Administrator Senior
About The Position
Transform technology into opportunity as a Systems Administrator Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator Senior you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator Senior joining our team to be a part of a cohesive service desk team that performs all aspects of customer service and maintenance of existing systems to ensure the command is always mission capable. HOW A SYSTEMS ADMINISTRATOR SENIOR WILL MAKE AN IMPACT Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment. Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications. Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images. Utilize mobile device management software to monitor, manage, and secure user mobile devices. Build and deploy mobile solutions based on customer requirements. Performs intense troubleshooting and problem resolution for multiple locations and networks. Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices. Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks. Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot Resolves and tracks incidents using a ticketing system. Works with the CRM and SharePoint Developers to assist in resolving content management and permission related issues. WHAT YOU’LL NEED TO SUCCEED:
Requirements
- Associates Degree or equivalent experience
- DoD 8570 compliant for IAT Level II
- 3+ years of related experience.
- MS Windows 7/10 Operating System
- Microsoft Office 2010 or later
- Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation
- Experience with VPN technologies
- Experience with configuration of Android and iPhones
- Self-motivated and able to work independently and take initiative in identifying and addressing challenges.
- Effective communications and listening skills.
- Clearance: Secret to Start; must be able to obtain TS/SCI
- Citizenship Required US citizenship
Nice To Haves
- Experience with virtualization technology (VMware) desired
Responsibilities
- Installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment.
- Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications.
- Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images.
- Utilize mobile device management software to monitor, manage, and secure user mobile devices.
- Build and deploy mobile solutions based on customer requirements.
- Performs intense troubleshooting and problem resolution for multiple locations and networks.
- Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices.
- Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks.
- Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot
- Resolves and tracks incidents using a ticketing system.
- Works with the CRM and SharePoint Developers to assist in resolving content management and permission related issues.
Benefits
- Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: An internal mobility team focused on helping you achieve your career goals
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
- Community: Award-winning culture of innovation and a military-friendly workplace
- Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
