Systems Administrator Senior

Arizona Department of Administration • Phoenix, AZ

2d • Remote

About The Position

Participates in the implementation, support of system design, and administration
of AHCCCS systems and infrastructure. In addition to assigned
systems/applications, projects and administrative tasks may be assigned as
needed. Authority to install, configure, and modify systems and infrastructure
are part of the job, with approved change control.

Major duties and responsibilities include, but are not limited to:
• Proactively solves complex problems.
• Installs, monitors, and directs proactive and reactive computer network
defense measures to ensure the availability, integrity, confidentiality, and
reliability of systems.
• Processes, documents, and coordinates resolution of trouble calls with help
desk.
• Support applications hosted in Public Cloud cloud environments, including
deployments, patches, security checks, and maintenance.
• Monitors system reliability and availability.
• Monitors and manages user/system accounts and maintains equipment.
• Coordinate, schedule and perform software installations to cloud based
operating systems, layered software packages, and databases.

Requirements

• Cloud technologies including: AWS, AZURE, Google and OCI; Custom SSL, ciphers, and Elastic Load balancing, performance optimization
• Network and systems administration
• Virtualization technologies, including virtual desktop infrastructure (VDI)
• Unified Endpoint Management (UEM) technologies
• Strong customer service skills
• Excellent interpersonal, written and oral communication skills
• Advanced troubleshooting skills
• Strong skills in managing cloud environments
• Demonstrated ability to balance, prioritize, and organize multiple tasks
• Demonstrated ability to work collaboratively in teams and across organizations
• Demonstrated ability to synthesize feedback and adjust plans accordingly
• Demonstrated ability to build strong relationships inside and outside the organization
• Demonstrated ability to develop and write technical documentation
• Demonstrated ability to evaluate and test emerging technologies
• Demonstrated ability to perform advanced design, maintenance, and repair of servers
• Demonstrated expertise in information system configuration management
• Discussing and planning application architectures with cross-functional teams to include; developers, business, technical teams, and third-party vendors
• Work in a Virtual Office setting
• Bachelor’s degree plus 5 or more years of experience in systems administration (or equivalent experience). Certification may substitute for up to 2 years of experience.
• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• 1+ years of Network administration experience.

Responsibilities

• Proactively solves complex problems.
• Installs, monitors, and directs proactive and reactive computer network defense measures to ensure the availability, integrity, confidentiality, and reliability of systems.
• Processes, documents, and coordinates resolution of trouble calls with help desk.
• Support applications hosted in Public Cloud cloud environments, including deployments, patches, security checks, and maintenance.
• Monitors system reliability and availability.
• Monitors and manages user/system accounts and maintains equipment.
• Coordinate, schedule and perform software installations to cloud based operating systems, layered software packages, and databases.

Benefits

• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees