Systems Administrator - Marketing, Communications, and Technology

Brigham Young University•Provo, UT

1d•$82,000 - $106,500•Onsite

About The Position

The Marriott School of Business at Brigham Young University is seeking a dynamic and qualified individual to lead the Systems and Support IT Team. This role, as Systems Administrator/IT Manager, involves overseeing critical production servers and applications essential for the college's core business operations. A proactive and strategic approach is required to ensure continuous availability and recoverability of systems and data. Additionally, the position is responsible for directing the IT Support Desk operations, providing technology issue resolution, and employee training.

Requirements

A firm commitment to the mission of BYU
Bachelor’s degree in computer science, information systems, IT, or a closely related technical discipline; or equivalent combination of work experience and education plus 2 years’ experience in systems administration.
Systems administration in Linux and Windows
Technical problem solving and troubleshooting skills
Work independently and in a team-oriented, collaborative environment
Strong interpersonal, verbal, and written communication skills
Self-motivated

Nice To Haves

Master’s degree
6 years of experience in systems administration and management (planning, engineering, and implementing enterprise scale servers) on both Linux and Windows platforms.
Certifications in Linux Systems Administration
Microsoft 365 Certified: Endpoint Administrator Associate
IT Service Management (ITSM) and IT Operations Management (ITOM)

Responsibilities

Lead the administration, performance, and security of enterprise Windows and Linux systems supporting college operations.
Ensure system reliability through proactive monitoring, backup management, and disaster recover planning.
Oversee and develop a team of student IT support staff, including hiring, training, scheduling, and performance management.
Serve as the escalation point for complex technical issues and provide advanced troubleshooting and resolution.
Establish, implement, and maintain system security, and support desk policies, standards, and best practices.
Lead cybersecurity efforts for the college, including prevention, response, and mitigation of potential threats.
Partner with BYU OIT and campus stakeholders to align on infrastructure, security, and enterprise technology services.
Manage and contribute to IT projects, including system implementations, upgrades, and building or infrastructure initiatives.
Evaluate, recommend, and implement technology solutions that improve efficiency, reliability, and user experience.
Support IT budgeting, hardware and software purchasing, and long-term resource planning.

Benefits

401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
Generous vacation and sick time, plus 13 paid holidays
Employee assistance program, available to the employee and all members of their household
Tuition benefits for employees and eligible family members
Access to athletic facilities
Excellent medical/dental benefits
Short/long term disability benefits
Paid parental and maternity leave
Wellness program
Free on-campus parking
Free UTA passes for employee, spouse, and qualified dependents
Discounts at the BYU Store and for many events at BYU