Systems Administrator III

Amentum

About The Position

Without supervision, the Systems Administrator III installs, configures, and troubleshoots computer systems and associated assemblies, and provides help desk technical assistance and training to system users. This role involves supporting the configuration, maintenance, troubleshooting, repair, and analysis of data processing equipment, prioritizing work center organization, and performing advanced configuration, monitoring, troubleshooting, analysis, and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, and video systems. The administrator participates in the design, installation, and administration of local systems using multiple protocols and various computer systems. Key responsibilities include writing detailed technical problem reports, assisting with root cause analysis, and recommending configuration and process changes. The position requires installing, upgrading, and administering operating systems and application software in multi-user client/server environments, using authorized software, and utilizing an IT service management system while ensuring Information Assurance requirements are met. Additionally, the Systems Administrator III provides Client System Administrator (CSA) duties for specific mission systems, maintains cross-platform inter-connectivity for network, authentication, E-mail, and Web services, and maintains advanced knowledge of operations procedures, leading their development. The role also encompasses scheduling and implementing software and firmware/hardware updates, ensuring technical support for system administrators and maintainers, providing technical support to systems upgrades and configuration changes, performing help desk and system administration tasks, and leading training and mentoring programs for subordinate personnel.

Requirements

Must have an active Top Secret/SCI US Government Clearance
US Citizenship is required to obtain a Top Secret Clearance
Must be able to obtain and maintain TS/SCI SAP/SAR Security Clearance, as required
Associate degree in a technical discipline or equivalent academic, military or technical training and 3 years of directly related experience or equivalent combination technical and military experience
Possess advanced system administration skills, knowledge, and technical competence in the management of workstations, information systems, networks to include both hardware and software
Must possess excellent oral, written, and graphical communication skills
Must be self-directed and able to establish and meet project guidelines/timelines
Possess a general understanding and use of Microsoft Office Professional suite of software. (Word, Access, Excel, PowerPoint, etc.)
Possess and maintain a DoD 8570.01-M IA Certification matched to assigned duties
Must possess and maintain a valid state issued driver’s license

Nice To Haves

Bachelor’s degree in information technology or related field

Responsibilities

Installs, configures, and troubleshoots computer systems and associated assemblies
Provides help desk technical assistance and training to system users
Supports configuration, maintenance, troubleshooting, repair, and analysis of data processing equipment
Prioritizes work center organization, equipment, and processes based on performance requirements and mission needs
Performs advanced configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, video systems
Participates in the design, installation and administration of local systems using multiple protocols and various computer systems
Writes detailed/technical problem reports, assists with root cause analysis and recommendations for configuration and process changes
Installs, upgrades, and administers operating systems and application software in multi-userclient/server environments, using authorized software
Uses IT service management system and ensures Information Assurance requirements are met
Provides Client System Administrator (CSA) duties for specific mission systems that require specialized support
Maintain cross platform inter-connectivity for network services, authentication services, E-mail services and Web services
Maintains advanced knowledge of operations procedures and supporting documentation and leads their development
Schedules and implements software and firmware/hardware updates
Ensures technical support is available for system administrators and maintainers in execution of administration and maintenance tasks
Provides technical support to systems upgrades and configuration changes
Performs help desk, system administration
Ensures Information Assurance requirements are met
Leads training and mentoring programs and practices of subordinate personnel
Perform general housekeeping duties in support of a safe working environment
Perform other related duties and tasks, as directed