Systems Administrator III

Canyon County•Caldwell, ID

About The Position

The Systems Administrator III is responsible for architecting, planning, coordinating, and optimizing the county’s server infrastructure, enterprise domain, and cloud systems. Working within a team, the Systems Administrator III also co-develops solutions to improve the efficiency, reliability, and security of the county’s infrastructure. The Systems Administrator III works with all aspects of IT (Operations, Development, Project) to deliver effective and timely projects, with a forward-looking IT strategy.

Requirements

In-depth expertise with the latest Microsoft Windows Server Platforms (2016, 2019, 2022)
Advanced skills in Active Directory and Group Policy Administration, PowerShell scripting, and implementing best security practices; Advance knowledge of certificates including TLS and PKI
High proficiency in Microsoft Tenant administration (Entra/M365); Azure experience a plus
Advanced knowledge of server hardware, RAID configurations, and storage area networks
Strong experience and expertise in Microsoft Exchange, Exchange PowerShell Administration, and spam filter administration; Exchange Online experience preferred
Strong knowledge and enterprise experience in virtual environments; VMware experience preferred
Considerable enterprise experience with backup solutions; Veeam experience a plus
Experience with server software such as MSSQL, IIS, and enterprise endpoint protection a plus
Strong skills in ensuring interoperability between networks and server systems
Thorough understanding of DNS, DHCP; along with other networking aspects such as IP Schemes, VLANs, and wiring standards
Skilled in project planning, tracking, and management
Skilled in Change Management, adhering to best practices for move/add/change procedures
Deliver high-quality public service by collaborating and communicating with colleagues and the public
Work independently and within a team; self-motivated with a strong attention to detail
Analyze and evaluate business processes and systems for enhancements and improvements
Investigate problems, identify root causes, and communicate solutions
Coordinate with vendors for software implementation and issue resolution
Write technical instructions and develop user manuals
Prepare and present technical reports; prioritize and execute tasks in a high-pressure environment
Must possess a valid driver’s license
Availability around the clock is essential for mission-critical system outages
Must successfully complete a background investigation through the National Crime Information Center (NCIC)
Bachelor of Science in Computer Science, or Information Systems preferred
Eight years’ experience in a relevant IT role
Minimum five (5) years Tier 2 and above infrastructure systems administration experience
Significant Enterprise experience including On-Prem Active Directory, Entra ID, Storage Area Networks, virtual pools, backups, and Exchange administration is essential
Clear speech with or without an accommodation, to effectively convey detailed or important instructions or ideas accurately, loudly and/or quickly
Sufficient clarity of hearing with or without reasonable accommodation to enable the employee to hear average or normal conversations and receive ordinary information
Visual acuity, with or without an accommodation, to read instructions, review and organize documents
Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks
Ability to lift 50 lbs.

Nice To Haves

Windows Server Hybrid Administrator Associate, Azure Administrator Associate, M365 Certified Administrator Expert, Azure Solutions Architect Expert or equivalent formal training a plus
An equivalent combination of experience and training may be considered

Responsibilities

Oversee administration and contribute to the management of the County’s server environment, assets, software, and compliance
Evaluate, design, plan, implement, and review new enterprise solutions
Perform installations, upgrades, and migrations to enterprise systems
Proactively audit server, storage area networks (SAN), virtual hardware resources, and enterprise backups for performance, identify trends, and provide recommendations
Protect county data and processes through access and recoverability policies and procedures
Be a major contributor to decisions regarding the interoperability of network and server systems
Oversee administration and manage an enterprise domain including domain objects, sites, trusts, DNS, DHCP, policy, and certificates
Oversee the administration and management of the server environment, assets, software, and control compliance
Assist with administration of the county’s enterprise email environment including mailboxes, databases, client connections, and content management and filtering practices
Oversee administration and manage a Microsoft 365 tenant including identities, clients, software, governance, risk, and compliance
Research and propose initiatives to migrate enterprise systems to the cloud
Review fellow team member proposals to migrate singular systems to the cloud
Collaborate with the IT Project Management Office (PMO) to manage project tasks and deadlines
Provide architectural input on large scale efforts, including direct design input
Assist with managing smaller scale projects by providing technical guidance to team members
Review and provide technical recommendations on changes proposed by technical staff
Contribute to project planning, tracking, and management
Follow up and review changes for quality assurance
Provide approvals for emergency changes
Assist in systems administration training programs
Provide and maintain architectural system documentation
Train continuously to stay current with industry changes
Actively assist in systems administration team training
Performs all work duties and activities following county policies, procedures, and safety practices
Other duties as assigned