Systems Administrator II

TransCore•Dover, DE

16h

About The Position

Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment. Communicates highly technical information to both technical and nontechnical personnel.

Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Typically requires a minimum of 5 years of related experience.
Associate's degree (A. A.) in computer science, network administration or related field

Nice To Haves

Prior experience in the information technology field and network administration including: Active Directory, DNS, and MS Exchange, Hyper-V, Windows 10 and Server 2012R2
Experience with VEEAM backup software is a plus
Functional knowledge of TCP/IP and networking
Functional knowledge of hardware connections
A+, CompTIA, Microsoft or HDI certification is a plus

Responsibilities

Responds to requests via the helpdesk in the most expedient manner possible.
Receives, configures, and installs requests for personal computers.
Provides troubleshooting and repair for moderate network solutions.
Recommend changes in operating procedures, hardware standards, and software standards as warranted by new technological changes and operating conditions.
Evaluates interface between users, hardware and software, and operational and performance requirements of overall desktop system.
Maintains servers, user accounts, file/print permissions as required for both internal and remote users.
Daily system maintenance review, such as systems log, antivirus server logs, etc.
Performs daily backups.
Provides monitoring and reports of the operational status of LAN/WAN environment as needed.
Interacts with vendors.
Installs and configures computer equipment.
Recommends the acquisition of new hardware and/or software as needed.
Maintain IT system records for audit and compliance review
Perform month audits of user accounts for all critical systems
Support On-Call rotation responsibilities
Regular and predictable attendance is an essential function of this job