Systems Administrator I

A.Y. McDonald Mfg. Co. • Elizabethton, TN

7h

About The Position

Demonstrates a “People First” approach as an IT Support Specialist by building
strong relationships across departments and delivering responsive, user-focused
technical support. Performs and coordinates the acquisition, installation, and
maintenance of PCs and systems to meet the needs of A.Y. Industries co-workers.
Collaborates with teams across the organization to ensure reliable technology
solutions, reflecting the belief that “This Company Runs on People.”

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor's degree (B.A.) from four-year College or university and one to two years related experience; or equivalent combination of education and experience.

Responsibilities

• Acquire and install, configure, monitor, and maintain: PC applications, virtual and physical servers.
• Network operating system software, network backup software, and other network utilities.
• Network infrastructure, including cabling and shared devices such as switches and firewalls.
• Wide area networking, SDWAN and other data communications products.
• Office365
• Provide support for IoT devices for manufacturing facilities
• Support Cloud infrastructure
• Selects vendors and monitors their performance.
• Troubleshoot and correct failures or performance problems involving any aspect of the above systems, using contractors as required.
• Assist users with PC applications.
• Advises Managers and Directors as they evaluate proposed new systems or upgrades (intranets, software, hardware, services) and as necessary when operational problems occur with systems in their areas.
• Establish network backup procedures and monitor backups.
• Monitor network performance on a regular basis and correct problems as necessary.
• Assist all remote facilities as necessary to support their wide-area network connection to A.Y. McDonald Mfg. Co., and to support applications that are run across that connection.
• Administer dedicated Internet connections and remote access, including security measures and usage policies.
• Implement and enforce corporate standards across A.Y. McDonald and its subsidiaries as they pertain to file systems, active directory, LAN, wireless networks, license compliance, remote access, audio-visual presentation technologies, telephony, and conferencing solutions.
• Add, remove and change users and computers on corporate networks including but not limited to Active Directory, Exchange, Zoom, Smart sheet, and other systems as needed.
• Review, test and diagnose network wiring for faults, labelling and proper installation.

Benefits

• Benefits include major medical (BCBS), Delta dental and vision, company sponsored basic life insurance and short-term disability.
• Voluntary life insurance, accidental death and dismemberment, and long-term disability available.
• Competitive 401(k) with company matching, generous PTO, 10 paid holidays, and company giveaways, family picnics, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees