Systems Administrator (Hybrid Infrastructure) - Washington, DC

Serco • DC US-DC-Washington Navy Yard US-DC-Anacostia Annex US-MD-Rockville US-MD-Bethesda US-MD-Silver Spring US-VA-Arlington US-VA-Alexandria US-VA-Fairfax US-VA-McLean US-VA-Springfield..., WA

2d • Hybrid

About The Position

Serco is seeking a skilled Systems Administrator to support the Navy-owned PMS-ES Integrated Data Environment (IDE) in Washington, DC. This role involves maintaining a hybrid infrastructure spanning on-premises servers and AWS GovCloud, managing virtual machines, administering Active Directory, maintaining a secure Citrix environment, and managing network security components. This position is contingent upon your ability to obtain and maintain a DoD Secret Clearance post-employment. This opportunity is located in Washington, DC. In this role, you will: Performing monthly maintenance and patching of on-prem Windows Server environments. Monitoring system performance and ensuring high availability. Administering user accounts, group policies, and permissions in Active Directory. Supporting PKI integration and CAC/ECA certificate management. Configuring and maintaining Citrix StoreFront and Delivery Controllers in AWS GovCloud. Supporting migration and operation of PMS-ES components in AWS GovCloud. Creating, configuring, and managing virtual machines using VMware and Hyper-V and configuring and maintaining Cisco firewalls to ensure secure network operations for on-prem environments. Managing and executing regular backups for on-prem systems to ensure data integrity and disaster recovery readiness. Documenting system configurations and maintaining operational procedures. Meet your Recruiter:

Requirements

• The ability to obtain and maintain a DoD Secret security clearance.
• U.S Citizenship is required.
• A Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• 5+ years of experience in system administration, preferably in DoD or federal environments.
• A proficiency with Windows Server, Active Directory, and Citrix technologies.
• Experience with AWS GovCloud or other secure cloud environments.
• Hands-on experience with VMware and Hyper-V for virtual machine provisioning and management.
• Experience implementing and managing backup solutions for on-prem environments.
• Familiarity with DoD cybersecurity policies and RMF compliance.
• Excellent verbal and written communication skills with the ability to explain complex technical issues to both technical and non-technical staff.
• Strong troubleshooting and documentation skills.
• To be able to travel 10%.

Nice To Haves

• An active DoD Secret Clearance.
• Citrix Certified Associate or Professional (CCA/CCP).
• AWS Certified SysOps Administrator or equivalent.
• Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP).
• Network+, Security+, or similar certifications.
• Experience configuring and managing Cisco firewalls.
• Experience with Arcserve backup solutions.
• Proficiency in scripting for automation, particularly with PowerShell.
• Experience with ADFS, PKI, and secure authentication protocols.
• Prior experience supporting Navy or DoD data environments.

Responsibilities

• Performing monthly maintenance and patching of on-prem Windows Server environments.
• Monitoring system performance and ensuring high availability.
• Administering user accounts, group policies, and permissions in Active Directory.
• Supporting PKI integration and CAC/ECA certificate management.
• Configuring and maintaining Citrix StoreFront and Delivery Controllers in AWS GovCloud.
• Supporting migration and operation of PMS-ES components in AWS GovCloud.
• Creating, configuring, and managing virtual machines using VMware and Hyper-V and configuring and maintaining Cisco firewalls to ensure secure network operations for on-prem environments.
• Managing and executing regular backups for on-prem systems to ensure data integrity and disaster recovery readiness.
• Documenting system configurations and maintaining operational procedures.

Benefits

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees