Systems Administrator(Desktop Support)

Abile Group, Inc.•Newington, VA

21h

About The Position

Abile Group has an exciting and challenging opportunity for a Systems Administrator on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work together to support innovative design, engineering, procurement, implementation, operations, sustainment and disposal of user facing and data center information technology (IT) services on multiple networks and security domains, at multiple locations worldwide, to support the IC mission. The right candidate will possess the below skills and qualifications and be ready to handle all responsibilities independently and professionally.

Requirements

Clearance Required: TS/SCI with ability to obtain a CI Poly.
Degree and Years of Experience: Bachelor's Degree or an equivalent combination of years of experience and education.
5+ years of experience.
Required Certifications: Security+ or CASP.
ITIL v4 Foundations.
Knowledge in one or more of the following areas: Thin Client using Virtual Desktop Infrastructure (VDI) Technology
Experience and/or knowledgeable with: Windows 11; Windows 10; Citrix; SMS; and SCCM
End User Hardware Thin Client, Thick Monitors, KVM’s, Printers, Plotters Print Server Configurations, VOIP phone,
Desktop Image Management
Home Directory and Profile Support Services
E-mail Support Services
Software Support Services
Experience and/or knowledgeable with; Windows 7; Windows 10; Win11 Citrix; SMS; and SCCM
Excellent troubleshooting capabilities.
Strong communication skills.
Strong work ethic and attention to detail.
Strong writing skills (consistently document work completed).
Strong time management skills and ability to work flexible schedules to meet job requirements.
Ability to move and lift computers, printers, monitors, and other hardware.
Team player and willing to share knowledge and learn from others to ensure team's success.
Enthusiasm and ability to adapt to new and changing technologies.
US Citizenship Required.

Responsibilities

Independently develops technical solution for the management for software, hardware, configurations, and architecture.
Provides interpretation to Systems matters that are moderately complex in nature.
Provides troubleshooting support for systems hardware and software issues that are highly complex.
Performs advance software installations and upgrades to operating systems and layered software packages.
Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.
Leads complex data/media recoverability following a schedule of system backups and database archive operations.
Evaluates and assesses existing systems and plans long term strategies.
Configures and maintains networked computer system, including hardware, system software, and applications.
Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.
Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight form manager.
Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues.
Trains end-users on the proper use of hardware and software. May train large groups of end users.
May coach and review the work of less-experienced professionals.
May serve as a team or task leader (Not a people manager).