Systems Administrator, Assoc. (Top Secret/SCI Clearance with Active Polygraph Required)

AMERICAN SYSTEMS • Chantilly, VA

51d • $65,700 - $109,700 • Onsite

About The Position

Are you an aspiring Systems Administrator eager to build your technical skills and make a real impact on national security as part of a mission-focused team that values your contributions? If so, AMERICAN SYSTEMS, an employee-owned company, invites you to join our IT team in Chantilly, VA. You'll gain hands-on experience, tackle diverse challenges, and expand your expertise while providing critical IT support to an established national security customer.

Requirements

• Active Top Secret/SCI clearance with current Polygraph (required to be considered)
• Bachelor's degree in IT or related field; 2+ additional years of directly related experience may substitute for a degree
• Experience in Windows Systems Administration, including: Windows 10/11 Windows Active Directory Microsoft Office Suite Windows Server (2016 or newer)
• Familiarity with desktop/server virtualization
• DoD 8140 IAT II certification (e.g., Security+) or ability to obtain within 3 months of hire (training and certification costs covered)

Nice To Haves

• Experience or exposure to cloud platforms, e.g., AWS or Azure (preferred)
• Strong communication and interpersonal skills
• A proactive, customer-focused mindset
• Eagerness to learn new technologies and contribute to a collaborative, mission-driven environment

Responsibilities

• Provide direct, hands-on and remote IT support to end users, fostering strong relationships and personalized service.
• Deploy, operate, and maintain multi-user computer systems and associated applications, ensuring seamless functionality and availability.
• Independently research and troubleshoot complex technical issues, escalating and coordinating solutions with IT engineers and software developers when necessary.
• Perform security administration, including account creation and maintenance, including account creation, user permissions, client endpoint installation (desktops, thin clients, printers), and troubleshooting policies.
• Document troubleshooting steps and solutions clearly within our ticketing system to enhance team knowledge and streamline future problem resolution.
• Support the ongoing migration and operation of services into cloud environments (AWS and Azure), gaining valuable cloud experience.
• Author, update, and maintain Standard Operating Procedures (SOPs) for consistent and effective IT operations.

Benefits

• AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 1,001-5,000 employees