Systems Administration Manager (Oakland, CA - US)
About The Position
Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers. We are currently seeking a full-time Systems Administration Manager to lead the IT systems administration function at ES and supervise a small team of junior staff members. They will be responsible for the implementation, support, and maintenance of the corporate network, telephony, and software platforms. The IT Manager will also require the demonstration of leadership and will include the supervision of junior staff member(s) within the IT department. Effective supervision will include the delegation of tasks to more junior staff members within the department while maintaining ultimate responsibility for the completion of tasks. The role is also a working manager role and will be expected to resolve tickets with team members as necessary and serve as a backup support when staff are out of the office.
Requirements
- Bachelors degree in a related field
- 8 years related experience in IT systems administration
- Demonstrated experience implementing and maintaining networks
- Experience implementing and configuring various software systems
- Demonstrated experience in leading IT projects
- Certification or knowledge in MS Azure desktop VMs, SharePoint, Exchange Online
- Familiarity with systems including Datto RMM, Tableau, Slack, Zoom, InTune, and Alarm.com
- Excellent troubleshooting, communication, and documentation skills
- Advanced knowledge of Windows, Mac OS, and networking troubleshooting.
- Ability to work and thrive independently
- A team player, able to work well with and be accommodating of their supervisor and other staff throughout the company
Responsibilities
- Lead team of IT System Administrators to ensure high-quality maintenance of software and networks across a hybrid workforce
- Partner with other IT management and leadership (Support, Hardware, and Security) to develop and improve IT processes and best practices
- Ensure firmware and software is regularly patched on a fleet of Windows and Mac systems
- Ensure desktop operating systems are updated and patched
- Ensure corporate networks, telephony, alarm systems, and cameras are properly maintained and secure
- Lead development efforts regarding company cloud infrastructure in MS Azure
- Lead team to follow IT support best practices
- Work with direct team and peers to mitigate and resolve problems
- Author processes and documentation
- Develop staff to grow and succeed in various Information Technology career tracks
- Partner with IT Security Management to provide solutions adhering to SOC 2 + NIST standards
- Report trends, progress of projects, significant problems, and the status of resolution efforts
- Other duties as needed
Benefits
- Compensation is commensurate with experience and includes a generous retirement package.
- Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
251-500 employees
