System Technician I

Valley-Wide Health•La Junta, CO

39d

About The Position

We're looking for a detail-orientated Systems Technician who is dedicated to ensuring the reliability, security, and efficiency of our technology systems.

Requirements

Pass a mandatory preemployment drug screening.
Must pass a mandatory criminal background test.
Associate's degree in computer technology or experience equivalent to 1-2 years' experience as system support
Strong computer skills and experience with and knowledge of workstation OS.
Experience in supporting workstations and peripherals
Experience in customer service.
Workstation and peripheral deployment

Responsibilities

Ensures that all workstations and peripherals are properly maintained and updated.
Handle help-desk calls and support requests
Provides a base level of support for Valley-Wide Infrastructure
Supports all systems, primarily: workstations, printers, phones and end user applications.
Supports all backend printing, scanning and faxing functionality.
Performs and schedules routine and preventive maintenance on computer equipment and peripherals
Maintain proper documentation of systems, resources, and processes for support and decision-making purposes.
Supports connectivity of all hardware devices, including video conferencing and clinical devices.
Maintain and update Helpdesk documentation
Maintain mobile device full drive encryption
Basic AD user management
Assist with Citrix policy management
Assists in building workstation images for deployment
Participates in various team meetings, providing input and solutions.
Travels as required to all Valley-Wide sites.