System Specialist, K-12 Partnerships

Columbus State Community College•Columbus, OH

2d•$23

About The Position

The Systems Specialist in K-12 Partnerships supports mission-critical systems related to Workday, Prism, and OnBase and executes processes related to these systems. This position supports the functions of student registration and provides support for the K-12 Partnerships leadership team on systems specific project oversight Systems Testing & Technical Support Provides technical support to ensure critical functioning for K-12 Partnerships and related systems and applications. Collaborates with internal team and departments across campus to support CCP students and K-12 Partnerships related initiatives. Support the coordination of processes and improve communication. Performs other systems and technological enhancements in cooperation with the K-12 partnerships leadership team. Participates in related project meetings, as needed, to provide requested information. Develops in-depth knowledge of CCP related needs and recommends process improvements based on system functionality. Communicates findings, as necessary, to the Administrative team and collaborates with K-12 partners, when appropriate, to resolve any on-going system issues. Data Analysis, Reporting, & Clerical Maintains and updates data and statistics of student and partner record information in relevant systems. Responds to data requests and meets with involved parties to document reporting needs. Provides analyses of enrollment data pulls. Organizes and maintains required electronic files for the department relative to CCP, CTAG, and articulated credit. Supports calendars and schedules for K-12 Partnerships leadership team. Customer Service Communicates with internal partners regarding K-12 Partnerships-related systems. Interacts frequently with academic departments, school counselors, and students, and their support networks. Collaboration Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, K-12 partners, and members of the community OTHER DUTIES & RESPONSIBILITIES Demonstrates the ability to adapt to the changing needs of the College and business partners. Hours may occasionally include working outside of a normal workweek schedule to support department needs.

Requirements

Previous office assistant experience and/or an Associates Degree in a related field.
At least one (1) year of progressively responsible computer systems experience.
An appropriate combination of education, training, coursework, and experience may qualify a candidate
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s)

Responsibilities

Provides technical support to ensure critical functioning for K-12 Partnerships and related systems and applications.
Collaborates with internal team and departments across campus to support CCP students and K-12 Partnerships related initiatives.
Support the coordination of processes and improve communication.
Performs other systems and technological enhancements in cooperation with the K-12 partnerships leadership team.
Participates in related project meetings, as needed, to provide requested information.
Develops in-depth knowledge of CCP related needs and recommends process improvements based on system functionality.
Communicates findings, as necessary, to the Administrative team and collaborates with K-12 partners, when appropriate, to resolve any on-going system issues.
Maintains and updates data and statistics of student and partner record information in relevant systems.
Responds to data requests and meets with involved parties to document reporting needs.
Provides analyses of enrollment data pulls.
Organizes and maintains required electronic files for the department relative to CCP, CTAG, and articulated credit.
Supports calendars and schedules for K-12 Partnerships leadership team.
Communicates with internal partners regarding K-12 Partnerships-related systems.
Interacts frequently with academic departments, school counselors, and students, and their support networks.
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, K-12 partners, and members of the community
Demonstrates the ability to adapt to the changing needs of the College and business partners.