System Operations Procedure Writer

Eversource Energy•Boston, MA

20h•Onsite

About The Position

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.). The System Operations Procedure Writer is responsible for creating, maintaining, and publishing transmission and distribution System Operations procedures for Eversource. This role involves developing, revising, and publishing detailed instructions, procedures, and guidelines for the operation of transmission, distribution, and generation facilities in NH and Eastern MA, and distribution-only facilities in CT and WMA. The position ensures that all System Operations procedures comply with NERC Reliability Standards, ISO-NE procedures, and other regulatory requirements. The writer will coordinate with various Eversource departments, ISO-NE, neighboring utilities, Member Companies, and Member Participants to exchange necessary information for procedure creation and updates. Additionally, the role includes performing periodic reviews of procedures and substation operating instructions to ensure accuracy and compliance, representing System Operations Procedures at meetings, committees, and conferences, participating in event review teams, preparing incident analyses as requested by operations management, and providing documentation for compliance audits.

Requirements

Knowledge of transmission and distribution electric system operations.
Knowledge of functions of the various components that make up the Eversource electric system.
Knowledge of NERC Reliability Standards and other regulatory requirements.
Familiarity with document management systems.
Strong written and oral communication skills.
Strong analytical and problem-solving skills.
Read and interpret electrical schematic diagrams.
Communicate and work effectively with personnel at various levels within Eversource and external parties.
Proficient with Outlook e-mail, databases, and Microsoft Office Suite.
Bachelor’s Degree in Electrical Engineering Technology or related discipline or an equivalent combination of education and experience.
Valid motor vehicle operator’s license.
Ability to obtain NERC Transmission Operator within 6 months.

Nice To Haves

Five (5) to eight (8) years of related experience in electric power distribution, transmission or generation.
Two years of experience as a System Operator.
Two years of experience as a procedure writer.

Responsibilities

Develops, revises and publishes Eversource System Operations procedures.
Identifies procedural and regulatory changes and makes necessary modifications to Eversource System Operations procedures.
Develops, revises and publishes detailed instructions, procedures, and guidelines for the operation of transmission, distribution and generation facilities in NH and Eastern MA, and distribution only facilities in CT and WMA.
Ensures System Operations procedures comply with NERC Reliability Standards, ISO-NE procedures and other regulatory requirements.
Coordinates with Eversource departments, ISO-NE, neighboring utilities, Member Companies and Member Participants to exchange information necessary for the creation and updating of System Operations procedures.
Performs periodic reviews of Eversource System Operations procedures, and substation operating instructions for NH and Eastern MA, to ensure accuracy and compliance.
Represents System Operations Procedures at meetings, on committees and at conferences.
Participates in event review teams and prepare incident analyses as requested by operations management.
Provides documentation, gather evidence and participate in compliance audits.
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.