System Manager, Education - Behavioral Emergency Response Training Programs

Fairview Health Services • St. Paul, MN

1d

About The Position

The System Manager Education provides leadership, oversight, and operational management for education programs within the Practice & Education department and across the system. This role provides oversite for Behavioral Emergency Response Training Programs. This includes responsibility for covering program instructors, class content, and learning methodologies. This role directs the assessment, planning, implementation, delivery, and evaluation of program objectives and learning initiatives. Serves as the key collaborator for education & communication practices to hospitals, domains, service lines, and clinical areas. Partners with nursing leadership, nursing practice & education, nursing clinical informatics, regulatory, quality, patient safety, employee occupational health, others to meet overall organizational practice changes, strategies, and gaps related to education programs for the system. On occasion, may instruct system classes based on departmental needs.

Requirements

• B.S./B.A. in Education, Learning or Healthcare related field
• 2 years Teaching experience working with learners in a classroom and
• 2 years Clinical patient care experience and
• 1 year Supervisory experience and
• 1 year Current employee of Fairview and
• Within six months of employment in the position, must obtain the certification that correlates with the course(s) that are managed. Course and required certification: • Workplace Conflict Management: Instructor status • ACLS: AHA ACLS Instructor/Provider Card • PALS/PEARS: AHA PALS Instructor/Provider Card • NRP: AAP NRP Instructor Card • ENPC: ENA ENPC Certificate • TNCC: ENA TNCC Certificate

Nice To Haves

• M.A./M.S. in Education, Learning or Healthcare related field
• 2 years Current employee of Fairview
• Project Management experience

Responsibilities

• Provides strategic leadership and oversight for the Education Program, including both instructors and administrative staff. Responsibilities encompass hiring, onboarding, performance evaluations, and ensuring ongoing instructor competency.
• Provides strategic leadership and oversees daily operations for team, ensuring alignment with organizational vision, mission, and goals while managing team members productivity, workflows, quality, timeliness, and instructor scheduling
• Collaborates with Nursing Leadership, Nursing Practice and Education, Security, Employee Health, Regulatory, Quality, and Patient Safety teams to advance organizational goals and strategies focused on workplace violence prevention, reduction, and patient safety improvement.
• Represents the education programs and their objectives in domains, service lines, clinical groupings, and across the system.
• Creates an environment that encourages individual accountability for continual professional development and learning.
• Ensures comprehensive training on system educational programs so staff possess the knowledge, skills, and attitudes (KSAs) required for their roles, and actively champions these KSAs across all clinical areas.
• Supports training for new instructors by providing guidance on course content, instructional design principles, proper use of courseware, and essential trainer competencies.
• Reinforces the organization’s commitment to create a workplace that is safe from verbal and physical harm, as well as the core values of respect for people and continuous improvement.
• Leads and supports the implementation and ongoing sustainment of initiatives of education programs across assigned areas, developing content and activities in collaboration with operational leaders to ensure long-term success.
• Responsible for ongoing evaluation of Instructional programs, integrating evidence-based research into the curriculum to enhance patient and staff safety (in partnership with Nursing Practice & Education), while staying current on best practices in clinician education and employing diverse, learner-centered teaching methodologies aligned with adult learning principles.
• Models the behaviors associated with a healthy work environment.
• Effectively manages annual department budget
• Identifies the need for human, material and capital resources for areas of responsibility while maintaining the department budget
• Routinely builds business case for initiatives, programmatic changes, or capital budget needs.

Benefits

• Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager