System Integration Manager II

TGW Logistics Group•Grand Rapids, MI

15h

About The Position

The Systems Integration Manager II supports and coordinates the delivery of material handling projects, ensuring solutions meet committed functionality, performance, and availability standards. This role spans from late pre-sales through project realization and final acceptance, requiring strong technical expertise, proactive problem-solving, and effective client interaction. While primarily focused on technical and integration responsibilities, the SIM II also provides guidance to junior team members and contributes to process improvements. This position serves as a bridge between engineering disciplines and the client, ensuring alignment between design assumptions and operational reality.

Requirements

Education: Bachelor’s Degree in Engineering, or related field, or equivalent work experience.
Experience: At least five (5) years of prior experience in systems integration, project engineering, or high-level design or operation of diverse intralogistics systems at varying levels of automation.
Travel: Up to 20% of domestic and international travel required.
Skills & Abilities Proficiency in Microsoft applications: Excel, PowerPivot, Access, Word, Visio, and PowerPoint.
Working knowledge of AutoCAD and simulation tools.
Strong analytical, strategic, and problem-solving skills.
Excellent communication and presentation abilities.
Ability to work effectively in a multidisciplinary and intercultural environment.
Open-minded, eager to learn, and committed to TGW core values.
Ability to remain stationary at a desk for prolonged periods of time.
Ability to go to site frequently and move safely around industrial and/or warehouse environment.
Ability to lift and carry supplies up to 25 pounds at a time.
Ability to operate computers, tablets, phones, and other electronic devices.
Ability to communicate with others verbally and in writing, on a frequent basis.
Ability to tolerate exposure to job site temperature fluctuations due to seasonal weather in geographic region.
This position may require work at TGW customer sites. TGW’s customers may require background checks before accessing their sites. Refusal to participate in a customer-required background check may result in a customer barring access and a subsequent reduction in work.

Responsibilities

Pre-Sales Support Validate proposed solutions for technical feasibility and operational performance.
Review design assumptions, system requirements, functional scope, and acceptance criteria.
Assess simulation strategies and results; provide recommendations for optimization.
Identify and mitigate risks through proactive review of the Risk and Opportunity Register.
Project Coordination & Detail Engineering Coordinate engineering efforts across mechanical, controls, software, and third-party suppliers to ensure solution integrity.
Assist in resolving open points, risk items, and change requests with moderate independence.
Audit functional and interface specifications, exception handling, and recovery strategies.
Prepare and maintain project documentation from sales handover through final acceptance.
Support definition and execution of test strategies for system readiness, including simulation, emulation, functional acceptance, throughput, and site acceptance testing.
Establish KPIs and reporting frameworks to monitor system performance and ensure compliance with design assumptions.
Commissioning and Ramp-Up Support readiness activities for customer takeover, ensuring smooth transition and operational stability.
Monitor and analyze system data and KPIs; assist in implementing corrective actions as needed.
Participate in issue resolution during ramp-up and provide recommendations to stakeholders.
Performs other duties as assigned.