System Implementation Specialist (WMS, TMS, YMS)

COFREIGHT INC•Chicago, IL

About The Position

The System Implementation Specialist supports the implementation, configuration, integration, and ongoing maintenance of Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Yard Management Systems (YMS). This role works closely with business stakeholders, operations teams, and IT staff to ensure systems meet operational needs and deliver value to the organization.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Supply Chain, or a related field (or equivalent experience).
1–3 years of experience in system implementation or support for WMS, TMS, or YMS.
Basic understanding of warehouse, transportation, and yard operations.
Familiarity with system integration methods (APIs, EDI, flat files).

Responsibilities

Assist in the deployment and configuration of WMS, TMS, and YMS solutions.
Participate in requirements gathering sessions with operations and logistics teams to capture current processes and desired improvements.
Document functional requirements, business processes, and system workflows.
Configure system modules such as inbound/outbound processing, inventory management, labor management, yard management, and transportation execution.
Assist with system testing activities, including preparing test plans, executing test cases, tracking defects, and coordinating user acceptance testing (UAT).
Support data migration activities by validating data accuracy, preparing data templates, and uploading master and transactional data.
Provide post-implementation support, troubleshooting day-to-day system issues and escalating complex problems.
Monitor system performance, identify recurring issues, and recommend configuration or process improvements.
Ensure compliance with IT policies, security standards, and operational best practices.
Collaborate with vendors and internal IT teams to implement patches, system upgrades, and enhancements.