System Director, Patient Access
About The Position
The UVMH System Director Patient Access is responsible for strategic design, implementation management, and governance of network systems and operations of multiple front-end revenue cycle functions, including Pre-Patient Access, Authorization Management, Financial Counseling, Financial Clearance/Advocacy, Certified Application Counselors, Financial Assistance Program and Registration. The System Director Patient Access is responsible for implementing the strategic plan for both operations and systems, developing, and implementing enterprise-wide solutions, ensuring operational standardization, optimization and excellence. This position ensures UVMH objectives in finance, patient care and patient experience are achieved. The System Director Patient Access will develop and manage efficient and effective workflows, achieve financial and operational targets and direct complex business processes across multiple service areas, campuses, locations, and hours of operation. This position will establish system and partner goals and objectives, developing and implementing improvements in a collaborative, cost effective and efficient manner. The System Director Patient Access ensures system and department practice operations are compliant with state and federal regulations, performance quality is best practice and overall information system structures effectively support financial and clinical needs. This position oversees the facility and provider office Patient Access teams across UVMH, including sites in Vermont and New York.
Requirements
- Bachelor’s degree in the Finance, Business Administration, Health Care Services or Computer Science.
- Must have at least 10 years of progressively responsible management experience in a health care setting with a minimum of 7 years management experience required.
- The ideal candidate will possess management experience in revenue cycle operations and application strategy.
- Excellent track record for managing complex operational processes and systems integration in a complex health care environment is strongly preferred.
- Experience in business cycle redesign strongly recommended.
- Epic experience is required.
Nice To Haves
- Master’s degree preferred.
- Membership in NAHAM, AAHAM, HFMA preferred.
- Familiarity with organizational structure, operational challenges and mission of an academic medical center is desirable.
Responsibilities
- Strategic design, implementation management, and governance of network systems and operations of multiple front-end revenue cycle functions
- Implementing the strategic plan for both operations and systems
- Developing and implementing enterprise-wide solutions
- Ensuring operational standardization, optimization and excellence
- Developing and manage efficient and effective workflows
- Achieving financial and operational targets
- Directing complex business processes across multiple service areas, campuses, locations, and hours of operation
- Establishing system and partner goals and objectives
- Developing and implementing improvements in a collaborative, cost effective and efficient manner
- Ensuring system and department practice operations are compliant with state and federal regulations
- Ensuring performance quality is best practice
- Ensuring overall information system structures effectively support financial and clinical needs
- Overseeing the facility and provider office Patient Access teams across UVMH, including sites in Vermont and New York
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees
