System Analyst IT Technical Support Transition and Knowledge Transfer Manager

Global Information Technology • Detroit, MI

1d • Hybrid

About The Position

Lead and manage IT transition and knowledge transfer activities
Coordinate between vendors, internal IT teams, and business stakeholders
Ensure proper documentation, knowledge transfer, and vendor exit compliance
Monitor risks, issues, timelines, and deliverables
Support operational readiness, security, and disaster recovery planning
Participate in Agile ceremonies and project meetings
Communicate project status to leadership and stakeholders

Requirements

• 5+ years of IT experience with transition/program management
• 3–5+ years in IT management, technical program management, or operations leadership
• Experience leading cross-functional and vendor teams
• Strong communication and stakeholder management skills
• Knowledge of .NET application architecture
• Experience with Microsoft Azure (App Services, Azure SQL, Storage, Key Vault, Monitoring)
• Familiarity with Azure DevOps and CI/CD pipelines
• Understanding of ITIL processes (incident, change, problem management)
• Experience with cloud and system transitions (on-prem to cloud, vendor to in-house)

Responsibilities

• Lead and manage IT transition and knowledge transfer activities
• Coordinate between vendors, internal IT teams, and business stakeholders
• Ensure proper documentation, knowledge transfer, and vendor exit compliance
• Monitor risks, issues, timelines, and deliverables
• Support operational readiness, security, and disaster recovery planning
• Participate in Agile ceremonies and project meetings
• Communicate project status to leadership and stakeholders

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees