System Administrator

GD Information Technology • Fort Bragg, NC

9h • Onsite

About The Position

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to be a part of a cohesive service desk team that performs all aspects of customer service and maintenance of existing systems to ensure the command is always mission capable. HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment. Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications. Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images. Utilize mobile device management software to monitor, manage, and secure user mobile devices. Build and deploy mobile solutions based on customer requirements. Performs intense troubleshooting and problem resolution for multiple locations and networks. Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices. Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks. Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot, Resolves and tracks incidents using a ticketing system. Works with the CRM and SharePoint Developers to assist in resolving content management and permission related issues.

Requirements

• DoD 8570 compliant for IAT Level II Required
• 1+ years of related experience.
• MS Windows 7/10 Operating System
• Microsoft Office 2010 or later
• Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation
• Experience with VPN technologies
• Experience with virtualization technology (VMware) desired
• Experience with configuration of Android and iPhones
• Security Clearance Level: Secret Clearance to start, must be able to obtain TS-SCI
• Self-motivated and able to work independently and take initiative in identifying and addressing challenges.
• Effective communications and listening skills.
• US Citizenship Required

Nice To Haves

• Experience with virtualization technology (VMware) desired

Responsibilities

• Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment.
• Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications.
• Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images.
• Utilize mobile device management software to monitor, manage, and secure user mobile devices.
• Build and deploy mobile solutions based on customer requirements.
• Performs intense troubleshooting and problem resolution for multiple locations and networks.
• Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices.
• Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks.
• Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot
• Resolves and tracks incidents using a ticketing system.
• Works with the CRM and SharePoint Developers to assist in resolving content management and permission related issues.

Benefits

• Comprehensive benefits and wellness packages
• 401K with company match
• Competitive pay and paid time off
• full flex work weeks where possible
• variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed