The System Administrator is responsible for providing technical expertise required for installing, supporting, and maintaining the Client’s system, and planning for and responding to system services outages and other problems. The System Administrator shall monitor the system to ensure availability to users; establish system requirements using analysis in the development of custom solutions; ensure that the system is compliant with Client standards; evaluate analytically and systematically problems of system usage; and organize and plan appropriate corrective action. This System Administrator is Client facing and offers the opportunity to grow into a leadership position. The System Administrator is responsible for providing technical expertise required for installing, supporting, and maintaining the Customer's system, and planning for and responding to system services outages and other problems. The System Administrator shall monitor the system to ensure availability to users; establish system requirements using analysis in the development of custom solutions; ensure that the system is compliant with Client IT standards; evaluate analytically and systematically problems of system usage; and organize and plan appropriate corrective action. This System Administrator will be Client facing and offer the opportunity to grow into a leadership position. The system administrator shall also perform the following: Minimize the risk of disruption to Client end users Record and report system related performance metrics Coordinate with the government to schedule required system maintenance Complete required maintenance activities within a planned window during non-peak hours In the event of an unplanned outage or system restoration issue, the government may request the System Administrator to be on-site to respond to the outage/issue until resolution between the hours of 6 am and 8 pm Coordinate application and database issues (i.e. – capacity management, storage, and space) Assist in the management of multiple systems environments (e.g. – development, test, training, and production) in accordance with Client guidelines, and refresh environments as needed for either development or training purposes Perform technical support to obtain, apply, test, and implement necessary patches and bug fixes Provide technical support for platform and application upgrades Maintain and update the Customer's system administration documentation, as required
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees