System Administrator - Technical Services - Information Technology

Fort Bend County • Richmond, TX

12d • $40 - $51

About The Position

Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here! Develops, configures, installs and maintains servers with complex server hardware, network operating systems and application software to provide maximum utilization of current resources through effective and efficient direction in meeting user requirements for computerized solutions Performs advanced diagnostics and troubleshoots and resolves network hardware components, system software and hardware; resolves advanced, complex system access and connectivity problems through the advanced system utilities and protocol analysis. Strong knowledge of Active Directory, DNS, DHCP, Group Policy, Virtual Networking, PKI, Microsoft Server 2016, 2019, and 2022, Superna, Intune, Service Now, and Dell Isilon storage appliance. Skilled in supporting electronic messaging including Microsoft Exchange, Microsoft Teams, Cisco Webex, and associated applications. Develops and maintains current server operations and backup procedures. Troubleshoots and works with external vendors to resolve complex system issues. Responsible for providing tier III support for workstations, applications, mobile devices, network infrastructure, server infrastructure and related technology. Acquires, tests, and applies system software/hardware updates, releases and patches. Recommends and implements system policies and standards and ensures adherence to approved security and disaster recovery procedures. Installs third-party software products and tests products thoroughly. Installs patches/upgrades to third-party products when necessary and in conjunction with vendor support status. Proficient with virtualization technologies VMware/Hyper-V. Strong understanding of enterprise storage architecture including connectivity & design, physical/virtual SAN, hyper-convergence, and backup & recovery methodologies. Assists in the evaluation of vendor products in hardware, software, and networking equipment and recommends purchases consistent with the organizations short and long-term goals. On-call 24/7 for IT support issues. Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers. MINIMUM JOB REQUIREMENTS: Bachelor’s Degree in Computer Science, Information Systems or related field. (High School/GED and four years of relevant professional experience in addition to 5 years required experience may be substituted for the Bachelor’s degree). 5 years of directly related experience. Experience with VMware and Microsoft O365 required. MCSE, CCNA certifications preferred. Thorough knowledge of network operating systems, systems integration and multiple network protocols. Ability to design, install, manage and monitor complex systems, operating system software and applications. Knowledge of system administration of multiple server environments. Excellent verbal and written communication skills. Excellent interpersonal skills and the ability to deal effectively with the public, other employees and elected officials.

Requirements

• Bachelor’s Degree in Computer Science, Information Systems or related field. (High School/GED and four years of relevant professional experience in addition to 5 years required experience may be substituted for the Bachelor’s degree).
• 5 years of directly related experience.
• Experience with VMware and Microsoft O365 required.
• Thorough knowledge of network operating systems, systems integration and multiple network protocols.
• Ability to design, install, manage and monitor complex systems, operating system software and applications.
• Knowledge of system administration of multiple server environments.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills and the ability to deal effectively with the public, other employees and elected officials.
• Strong knowledge of Active Directory, DNS, DHCP, Group Policy, Virtual Networking, PKI, Microsoft Server 2016, 2019, and 2022, Superna, Intune, Service Now, and Dell Isilon storage appliance.
• Skilled in supporting electronic messaging including Microsoft Exchange, Microsoft Teams, Cisco Webex, and associated applications.
• Proficient with virtualization technologies VMware/Hyper-V.
• Strong understanding of enterprise storage architecture including connectivity & design, physical/virtual SAN, hyper-convergence, and backup & recovery methodologies.

Nice To Haves

• MCSE, CCNA certifications preferred.

Responsibilities

• Develops, configures, installs and maintains servers with complex server hardware, network operating systems and application software to provide maximum utilization of current resources through effective and efficient direction in meeting user requirements for computerized solutions
• Performs advanced diagnostics and troubleshoots and resolves network hardware components, system software and hardware
• Resolves advanced, complex system access and connectivity problems through the advanced system utilities and protocol analysis.
• Develops and maintains current server operations and backup procedures.
• Troubleshoots and works with external vendors to resolve complex system issues.
• Responsible for providing tier III support for workstations, applications, mobile devices, network infrastructure, server infrastructure and related technology.
• Acquires, tests, and applies system software/hardware updates, releases and patches.
• Recommends and implements system policies and standards and ensures adherence to approved security and disaster recovery procedures.
• Installs third-party software products and tests products thoroughly.
• Installs patches/upgrades to third-party products when necessary and in conjunction with vendor support status.
• Assists in the evaluation of vendor products in hardware, software, and networking equipment and recommends purchases consistent with the organizations short and long-term goals.
• On-call 24/7 for IT support issues.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Benefits

• All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
• Full-time employees also enjoy a wide-range of great benefits.
• Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification.
• Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities.
• FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees