System Administrator (USA Based) - N.A. Service Delivery Group

CBN Secure Technologies•Danville, VA

17h•Remote

About The Position

CBN Secure Technologies Inc. (CBN STI) is a subsidiary of Canadian Bank Note Company, Limited , a global leader in the provision of secure document and adjacent enterprise-level systems solutions for the following domains: Driver Identification and Vehicle Information, Border Security, Civil Identity, Currency and Excise Control, and Lottery and Charitable Gaming. CBN STI currently provides driver license and identification (DL/ID) card solutions for New York, North Carolina, South Carolina, Virginia and Wisconsin. Our Corporate Philosophy and 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We seek long-term relationships with our employees and offer a competitive compensation package that includes health, medical and life insurance benefits and a 401k plan with company matching. As a System Administrator in our North American Service Delivery group, you will be responsible for managing, maintaining and supporting the systems that underpin our suite of driver identification and information system solutions for our US customers (VA, NC, SC, NY, and WI DMVs).

Requirements

Fluency in English (speak, read, write)
Legally eligible to work in USA
Able to work outside of standard business hours as requried
Able to travel approx. 2-4 weeks/year on average
Bachelor’s degree in Computer Science/Engineering (or related field) or equivalent combination of relevant education and years of work experience
Knowledge of the following:
Active Directory
Virtualization
Basic IT Security principles and protocols (TLS, encryption at rest)
ITIL processes
IT auditing process (asset)
5+ years of system administration experience
Critical thinking skills
Analysis, problem solving
Interpersonal skills
Communication, teamwork and collaboration
Organization, time management and prioritization skills
Attention to detail
Self-directed
Adaptable

Nice To Haves

Any CISSP, LPIC, ITIL, VCP, MCSE, OCA/OCP 12c certifications are assets, but not required

Responsibilities

System Installation, Configuration and Virtualization: Install, configure and virtualize server hardware. Install/configure operating systems, software, network settings. Write deployment scripts and manifests to deploy hardware and platforms consistently. Develop and implement new solutions based on new customer requirements.
System Maintenance: Pro-actively monitor system performance and ensure the reliability and availability of IT services. Tune-up OS and deploy software updates and patches and modify deployment scripts and manifests to ensure configuration complies with security requirements.
Troubleshooting: Diagnose and resolve hardware, software, and network issues. Respond to system outages and perform necessary repairs.
User Management: Manage user accounts, permissions, and access controls. Provide technical support and training to users.
Backup and Disaster Recovery: Implement and maintain backup solutions, including RDBMS replication, recovery and system failover. Develop and test disaster recovery plans.
Network Management: Configure and maintain network infrastructure, including routers, switches, and firewalls. Ensure network security and manage VPNs.
Security Management: Monitor and enforce security policies. Conduct regular security audits and vulnerability assessments.
Documentation: Document system configurations, procedures, and changes. Maintain accurate records of IT assets and inventory.
Collaboration: Work with other CBN and customer IT staff and departments to support various projects and initiatives. Communicate effectively with stakeholders to understand and address their IT needs.
Compliance: Ensure compliance with CBN and customer IT policies, procedures, and regulatory requirements.