System Administrator

Excelsior•Santa Barbara, CA

2d•$80,000 - $90,000

About The Position

The Systems Administrator (Sys Admin) will configure, manage, upgrade, and troubleshoot mission-critical Windows and Red Hat servers, Azure, and AWS. The incumbent will participate in team management of the availability, stability, reliability and performance of the campus-wide server and network infrastructure. This Sys Admin is expected to participate in IT planning, systems, and end-user support, and other campus technology mechanisms as assigned. A strong collaborator as well as an independent contributor, the Sys Admin will communicate effectively with teammates and demonstrate the capability to do independent research and problem-solving. ESSENTIAL DUTIES AND RESPONSIBILITIES , including but not limited to: Function # 1 Systems Administration Frequency: D 40% of Total Time Duties: Manage and maintain all servers associated with the enterprise Active Directory environment as well as other Windows Servers within a virtual server environment Manage a diverse array of Windows, Red Hat, and application servers in cloud environments Perform server administration tasks, e.g., manage the permissions and structure of our user/group file permissions and group policies Manage all server certificates and the permissions and structure of Fielding network shares solutions Assist in the management of applications as necessary to support authentication and authorization Assist in the management of student and employee 365 accounts Perform audits on access to ensure security levels are met May be required to go on-site as needed Function #2 Active Directory Management Frequency: D 30% of total time Duties: Manage Fielding AD and Azure AD environment, including policies, schema management, groups and permissions Propose, implement, and maintain a robust set of security practices across all services and systems Contribute toward the formation of AD hardening; monitor systems for risks or security breaches and continuously improve our security posture Document and follow Change Management best practices Function #3 Customer service, process improvement, and automation Frequency: D 30% of Total Time Duties: Collaborate with colleagues across departments to deliver excellent customer service by building relationships, answering questions, and troubleshooting and resolving issues Resolve Help Desk Tickets in a timely manner. Partner with cross-functional teams on a regular basis to solve problems, identify areas for improvement, and implement changes effectively Maintain employee confidence by keeping information confidential Stay up to date with current best practices by reading relevant literature and attending conferences/workshops Work with the supervisor and assigned personnel across other University departments on special projects as needed QUALIFICATIONS To perform this job successfully, an individual must be able and willing to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Bachelor’s degree in an IT-related field
At minimum 3 years’ experience in systems administration of Active Directory, Red Hat, Azure Global Administrator, AWS, and Windows servers on a large network; or an equivalent combination of education/experience.
Extensive knowledge of Active Directory (AD): Permissions, group policies and LDAP schema
AD Azure management
Single Sign-On (ADFS, SAML20)
PowerShell (to manipulate AD attributes, etc.)
Windows systems administration knowledge: Installations, Upgrades, Patching, Configurations, and Troubleshooting as it pertains to both workstations and servers
Monitoring performance
Migration of servers to the cloud (Azure and AWS)
Knowledge of AWS: Create new EC2s Cloning, monitoring, and troubleshooting Backups and recovery in accordance with Disaster Recovery
Knowledge of M365 and Exchange administration
Email setup and configuration
Spam and phishing configuration and monitoring
Troubleshoot and trace emails
Monitor alerts
MS Admin 365
Exchange Online (groups, dynamic distribution lists, etc.)
Intune and Cloud PC provisioning
Teams, Teams Phone, and Teams Policies
Licensing and assigning licenses.
Effective verbal and written communication skills
Proficient in learning and application of new technology and protocols
Ability to work effectively under pressure and meet deadlines
Ability to analyse problems, identify solutions, and take appropriate actions to resolve problems
Discretion in handling sensitive information and ability to maintain confidential information
Ability to handle stressful situations in a courteous and professional manner
Ability to work independently, prioritize, follow multiple projects and tasks through to completion, with close attention to detail while contributing to a positive team environment
Ability to work effectively both as a team player and leader with individuals at all levels of the organization
Skilled in learning and understanding university operations and university computer systems
Available to work flexible daily work hours and occasional evenings and weekends when needed

Nice To Haves

Windows Certifications preferred
Azure Global Administrator preferred
AWS Certifications preferred
Knowledge of Ellucian Colleague helpful
Santa Barbara, CA area preferred

Responsibilities

Manage and maintain all servers associated with the enterprise Active Directory environment as well as other Windows Servers within a virtual server environment
Manage a diverse array of Windows, Red Hat, and application servers in cloud environments
Perform server administration tasks, e.g., manage the permissions and structure of our user/group file permissions and group policies
Manage all server certificates and the permissions and structure of Fielding network shares solutions
Assist in the management of applications as necessary to support authentication and authorization
Assist in the management of student and employee 365 accounts
Perform audits on access to ensure security levels are met
May be required to go on-site as needed
Manage Fielding AD and Azure AD environment, including policies, schema management, groups and permissions
Propose, implement, and maintain a robust set of security practices across all services and systems
Contribute toward the formation of AD hardening; monitor systems for risks or security breaches and continuously improve our security posture
Document and follow Change Management best practices
Collaborate with colleagues across departments to deliver excellent customer service by building relationships, answering questions, and troubleshooting and resolving issues
Resolve Help Desk Tickets in a timely manner.
Partner with cross-functional teams on a regular basis to solve problems, identify areas for improvement, and implement changes effectively
Maintain employee confidence by keeping information confidential
Stay up to date with current best practices by reading relevant literature and attending conferences/workshops
Work with the supervisor and assigned personnel across other University departments on special projects as needed