System Administrator

Marvin Behavioral Health-posted 6 days ago
Full-time • Mid Level
Marina del Rey, CA
51-100 employees
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Marvin is on a mission to end healthcare worker burnout. We partner with leading hospitals and healthcare employers across the U.S. to provide a proprietary mental health care platform for their physicians, nurses, and staff. We are looking for a highly driven and versatile, proactive, and security-minded IT professional to join us as our first dedicated IT hire. You’ll own everything from high-level cloud and security infrastructure to day-to-day IT support, helping us scale securely and efficiently. This role blends DevOps, cloud administration, and compliance responsibilities with hands-on IT support—ideal for someone excited to shape systems from the ground up in a fast-paced, mission-driven environment.

  • Own and maintain our AWS-based infrastructure, ensuring scalability, uptime, and cost-efficiency.
  • Manage infrastructure-as-code using tools like Terraform.
  • Collaborate with engineering to support CI/CD pipelines, dev/test environments, and production deployments.
  • Proactively identify areas for automation across IT and cloud operations.
  • Implement and enforce security policies, with a strong focus on HIPAA and other regulatory frameworks.
  • Monitor and manage endpoint security, data protection, and user access controls.
  • Conduct risk assessments, audits, and ensure secure offboarding procedures.
  • Serve as the go-to resource for IT support: provisioning devices, resolving technical issues, and maintaining internal systems.
  • Set up, manage, and decommission user accounts and credentials (Okta, Google Workspace, etc.).
  • Drive onboarding and offboarding workflows for all employees.
  • Maintain and improve help desk processes and documentation.
  • Create and maintain IT policies, runbooks, and internal documentation.
  • Educate employees on best practices around security, tools, and operations.
  • Recommend and implement improvements to IT systems as the company scales.
  • 5+ years of experience across IT operations, support, and cloud infrastructure—ideally in a startup or healthcare setting.
  • Hands-on AWS experience, including EC2, IAM, S3, CloudWatch, and VPC networking.
  • Infrastructure-as-code skills (Terraform, CloudFormation, or similar).
  • Security-first mindset, with working knowledge of HIPAA or similar compliance standards.
  • Fluency in user management (e.g., Okta, Active Directory, Google Workspace).
  • Strong problem-solving and communication skills—you can explain technical topics to non-technical colleagues with clarity and empathy.
  • Comfortable being a team of one with the potential to build and lead as we grow.
  • Experience with healthcare platforms (EHRs, telehealth systems, etc.)
  • Scripting or automation using PowerShell, Bash, or Python
  • Certifications: AWS (DevOps, SysOps, or Networking), CompTIA Security+, Network+, or equivalent
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