System Administrator

SSG • Falls Church, VA

18h • Onsite

About The Position

Syms Strategic Group (SSG) is seeking a talented System Administrator Location: Joint Base Andrews, MD Department: Department of Defense (DoD), Department of the Air Force (AF) Type: Full Time Min. Experience: Experienced Security Clearance Level: Active Secret Clearance Military Veterans are highly encouraged to apply! Essential Duties and Responsibilities Support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program Administer, maintain, and support the infrastructure and application environments supporting the CMTARS platform Manage system operations across the Development, Staging, and Production environments hosted in a secure DoD cloud Maintain secure and compliant environments aligned with DoD cybersecurity standards and Security Technical Implementation Guide (STIG) hardening requirements Operate, maintain, and administer system infrastructure supporting the CMTARS application environment, including application administration, system security, and web administration Provide system architecture and operational support for Development, Staging, and Production environments Manage and maintain OpenText Directory Services (OTDS) and Active Directory integrations supporting authentication and access control Monitor system performance and availability across cloud-hosted infrastructure Respond to production incidents and system outages, assisting in recovery and restart of services to restore operations Perform system troubleshooting and root cause analysis for infrastructure and application issues Implement and maintain security configurations and system hardening measures in accordance with DoD STIGs Apply security patches, configuration updates, and system maintenance activities to ensure system stability and compliance Support system configuration management and documentation related to infrastructure and system architecture Collaborate with software developers, project management staff, and end-user support teams to ensure system availability and performance Maintain system documentation including configuration baselines, operational procedures, and security controls Participate in system testing, upgrades, and release activities supporting program operations

Requirements

• Experience with OpenText Directory Services (OTDS), Active Directory, and cloud-based system administration
• Strong experience administering enterprise systems in secure cloud-based environments
• Experience managing OTDS and integrating with Active Directory
• Knowledge of cloud system architecture and administration within DoD or federal environments
• Experience implementing and maintaining DoD STIGs
• An ability to troubleshoot system infrastructure, authentication services, and application integration issues
• Experience supporting enterprise application environments across development, staging, and production systems
• A strong understanding of system security, access control, and identity management
• Ability to work collaboratively with developers, system engineers, and support teams to maintain system availability
• Excellent problem-solving, analytical, and communication skills
• Security+ Certification (DoD 8570.01-M compliance)
• Microsoft Azure Fundamentals Certification
• OpenText System Administration Certification
• OpenText Certification for AppWorks (version 20.2 or previous iterations to 16.2)
• Five (5) or more years of demonstrated experience providing systems administration support for enterprise environments
• Five (5) or more years of experience administering systems within DoD or federal cloud environments
• Five (5) or more years of experience managing OTDS and Active Directory
• Five (5) or more years of experience implementing and maintaining system hardening procedures using DoD STIGs
• Five (5) or more years of experience supporting system operations across multiple environments including development, staging, and production
• Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, or a related technical field
• U.S. Citizenship required for this specific opportunity
• Must possess an active Secret clearance

Nice To Haves

• n/a

Responsibilities

• Support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program
• Administer, maintain, and support the infrastructure and application environments supporting the CMTARS platform
• Manage system operations across the Development, Staging, and Production environments hosted in a secure DoD cloud
• Maintain secure and compliant environments aligned with DoD cybersecurity standards and Security Technical Implementation Guide (STIG) hardening requirements
• Operate, maintain, and administer system infrastructure supporting the CMTARS application environment, including application administration, system security, and web administration
• Provide system architecture and operational support for Development, Staging, and Production environments
• Manage and maintain OpenText Directory Services (OTDS) and Active Directory integrations supporting authentication and access control
• Monitor system performance and availability across cloud-hosted infrastructure
• Respond to production incidents and system outages, assisting in recovery and restart of services to restore operations
• Perform system troubleshooting and root cause analysis for infrastructure and application issues
• Implement and maintain security configurations and system hardening measures in accordance with DoD STIGs
• Apply security patches, configuration updates, and system maintenance activities to ensure system stability and compliance
• Support system configuration management and documentation related to infrastructure and system architecture
• Collaborate with software developers, project management staff, and end-user support teams to ensure system availability and performance
• Maintain system documentation including configuration baselines, operational procedures, and security controls
• Participate in system testing, upgrades, and release activities supporting program operations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level