System Administrator

Pathfinder•Huntington, IN

20h

About The Position

At Pathfinder, our technology supports the mission of empowering people and strengthening communities. As a System Administrator, you will play a critical role in keeping our IT systems secure, efficient, and future-ready. From cloud infrastructure to desktop support, your work ensures every team member has the tools they need to succeed. As a System Administrator at Pathfinder, You Will: Cloud Infrastructure & DevOps Research, evaluate, and implement cloud-native and hybrid solutions that improve performance and efficiency. Automate system patching, updates, and security baselines. Manage network connectivity and security across local, wide area, and cloud environments. Microsoft 365 & Digital Workspace Lead administration of Microsoft 365, including Exchange, SharePoint, Teams, and OneDrive. Configure and manage Entra ID for identity and access governance. Administer Intune for device and application management across corporate and BYOD environments. Build automations, workflows, and apps using the Power Platform (Power Automate, Power Apps, Power BI). Security Operations Implement monitoring tools and respond to potential threats. Configure and enforce system-wide security policies and compliance requirements. Partner with leadership to ensure Pathfinder meets audit and privacy standards. Deliver security awareness training to strengthen organizational resilience. Desktop IT Support & End-User Experience Troubleshoot and resolve IT issues to minimize disruption for staff. Oversee endpoint management, imaging, and hardware lifecycle processes. Provide high-quality, empathetic customer service to all employees. Documentation & Knowledge Sharing Develop system documentation, processes, and troubleshooting guides. Contribute to a robust IT knowledge base for both the IT team and end-users. The Impact You’ll Make as a System Administrator: Keep technology systems safe, reliable, and secure for the entire Pathfinder team. Empower staff with tools and solutions that make their work easier and more efficient. Strengthen cybersecurity awareness and protect sensitive information. Support Pathfinder’s mission by ensuring IT resources align with organizational goals.

Requirements

Expertise in Microsoft 365, Entra ID, and Intune.
Strong knowledge of cloud and hybrid infrastructure management.
Proficiency in PowerShell scripting and automation tools.
Hands-on experience with the Power Platform (Power Automate, Power Apps).
Solid understanding of network fundamentals (TCP/IP, DNS, DHCP, VPNs).
Strong problem-solving skills with the ability to explain technical concepts clearly.
Excellent communication and customer service skills.
High school diploma or equivalent required; Associate degree in Computer Science or related field preferred.
At least 2 years of experience supporting PC and network hardware.
Experience maintaining networks for 200+ users.
Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert or Azure Administrator Associate are a plus.
Valid Indiana driver’s license with a satisfactory driving record.

Responsibilities

Research, evaluate, and implement cloud-native and hybrid solutions that improve performance and efficiency.
Automate system patching, updates, and security baselines.
Manage network connectivity and security across local, wide area, and cloud environments.
Lead administration of Microsoft 365, including Exchange, SharePoint, Teams, and OneDrive.
Configure and manage Entra ID for identity and access governance.
Administer Intune for device and application management across corporate and BYOD environments.
Build automations, workflows, and apps using the Power Platform (Power Automate, Power Apps, Power BI).
Implement monitoring tools and respond to potential threats.
Configure and enforce system-wide security policies and compliance requirements.
Partner with leadership to ensure Pathfinder meets audit and privacy standards.
Deliver security awareness training to strengthen organizational resilience.
Troubleshoot and resolve IT issues to minimize disruption for staff.
Oversee endpoint management, imaging, and hardware lifecycle processes.
Provide high-quality, empathetic customer service to all employees.
Develop system documentation, processes, and troubleshooting guides.
Contribute to a robust IT knowledge base for both the IT team and end-users.

Benefits

Competitive Pay & Paid Training – Earn while you learn with comprehensive training.
Paid Time Off & Holidays – Maintain a healthy work-life balance with PTO and paid holidays.
Comprehensive Insurance Coverage – Medical, Dental, and Vision plans to support your well-being.
Employer-Paid Coverage – Enjoy free Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD).
403(b) Retirement Plan with Employer Match – Plan for your future with a generous retirement savings plan and employer contributions.
Tuition Reimbursement – Invest in your future with financial assistance for continued education.
Professional Development & Training – Enhance your skills and career through learning opportunities.
Person-Centered Thinking Training – Gain valuable insights into individualized care and service.
Wellness Platform Incentives – Earn rewards for prioritizing your health and well-being.
Financial Wellness Platform – Access earned wages before payday for added financial flexibility.
Employee Assistance Program (EAP) – Free, confidential support sessions for employees and their immediate household members.
Free Pathfinder Kids Clinic – Providing childcare for children in the community with minor illnesses.
Verizon Wireless Discount – Stay connected for less.
YMCA Discount – Enjoy reduced membership rates for fitness and wellness.