System Administrator

Universal Technical Resource Services, Inc. • Adelphi, MD

20d • Hybrid

About The Position

Universal Technical Resource Services, Inc. (UTRS) is currently seeking a System Administrator to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission within budget.
This position will Manages the full lifecycle of CSSP user accounts and access controls across mission systems and enterprise tools, ensuring secure provisioning, RBAC enforcement, and timely support and deprovisioning. This position will be based in Adelphi, MD, with occasional remote work.

What will you be doing?
This position will be a key member of the Mission Support Team. Duties include:
Provision, configure, and maintain user accounts for CSSP subscribers and personnel across supported systems to ensure secure, functional access from day one.
Perform ongoing account lifecycle management (monitor activity, identify inactive accounts, and promptly disable/terminate accounts for departed users).
Troubleshoot and resolve access and authentication issues to minimize operational disruption and restore user productivity.
Implement and enforce role-based access control (RBAC) to align permissions with system requirements, user roles, and compliance/security needs.
Administer and support GOTS/COTS platforms and collaboration tools, including JIRA, Confluence, Tableau, and Salesforce.
What skills will the ideal candidate have to be successful?

Requirements

• Bachelors Degree required (related field preferred), with 4 yrs experience or 8 yrs of additional relevant experience
• DoD Top Secret security clearance Required
• Strong multi-tasking skills and ability to prioritize various tasks and assignments in a dense environment to meet defined and/or undefined deliverables.
• Proficiency in delivering concise briefs and reports to large groups and senior leaders, with strong communication skills to effectively convey complex cybersecurity concepts.
• Possess expertise in cloud technology, with a strong understanding of cloud platforms, services, and best practices relevant to cybersecurity.
• Proficient in Microsoft Office suite, particularly Outlook, to efficiently manage and prioritize high volumes of email communication, ensuring timely responses and effective correspondence management.
• Familiarity with Army and DoD policies influencing the cybersecurity community, ensuring compliance and alignment with relevant regulations and directives.
• Utilize project management principles and methodologies (PMI) to effectively plan, execute, and complete tasks, ensuring efficient project delivery and stakeholder satisfaction
• Must be able to speak, read, and write fluent English
• Must be a US Citizen.

Nice To Haves

• Preferred experience in using Tableau, JIRA, Confluence, and Salesforce.

Responsibilities

• Provision, configure, and maintain user accounts for CSSP subscribers and personnel across supported systems to ensure secure, functional access from day one.
• Perform ongoing account lifecycle management (monitor activity, identify inactive accounts, and promptly disable/terminate accounts for departed users).
• Troubleshoot and resolve access and authentication issues to minimize operational disruption and restore user productivity.
• Implement and enforce role-based access control (RBAC) to align permissions with system requirements, user roles, and compliance/security needs.
• Administer and support GOTS/COTS platforms and collaboration tools, including JIRA, Confluence, Tableau, and Salesforce.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees