System Administrator

General Dynamics Information Technology•Liberty, NC

3d•$59,500 - $80,500•Onsite

About The Position

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to be a part of a cohesive service desk team that performs all aspects of customer service and maintenance of existing systems to ensure the command is always mission capable. HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment. Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications. Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images. Utilize mobile device management software to monitor, manage, and secure user mobile devices. Build and deploy mobile solutions based on customer requirements. Performs intense troubleshooting and problem resolution for multiple locations and networks. Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices. Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks. Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot, Resolves and tracks incidents using a ticketing system. Works with the CRM and SharePoint Developers to assist in resolving content management and permission related issues.

Requirements

DoD 8570 compliant for IAT Level II Required
MS Windows 7/10 Operating System
Microsoft Office 2010 or later
Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation
Experience with VPN technologies
Experience with virtualization technology (VMware) desired
Experience with configuration of Android and iPhones
Self-motivated and able to work independently and take initiative in identifying and addressing challenges.
Effective communications and listening skills.
Clearance: Secret to Start; must be able to obtain TS/SCI
US Citizenship Required

Nice To Haves

Experience with virtualization technology (VMware) desired

Responsibilities

Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment.
Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications.
Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images.
Utilize mobile device management software to monitor, manage, and secure user mobile devices.
Build and deploy mobile solutions based on customer requirements.
Performs intense troubleshooting and problem resolution for multiple locations and networks.
Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices.
Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks.
Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot
Resolves and tracks incidents using a ticketing system.
Works with the CRM and SharePoint Developers to assist in resolving content management and permission related issues.

Benefits

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

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