System Administrator
About The Position
Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to Support our intelligence customer in St. Louis, MO. HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT As a System Administrator (Desktop Support), you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments. In this role, a typical day will include: Independently develops technical solution for the management for software, hardware, configurations, and architecture. Provides interpretation to Systems matters that are moderately complex in nature. Provide troubleshooting support for systems hardware and software issues that are highly complex. Performs advance software installations and upgrades to operating systems and layered software packages. Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels. Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions. Leads complex data/media recoverability following a schedule of system backups and database archive operations. Evaluates and assesses existing systems and plans long term strategies. Configure and maintain networked computer system, including hardware, system software, and applications Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines. Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight form manager. Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues Train end-users on the proper use of hardware and software. May training large groups of end users. May coach and review the work of less-experienced professionals. May serve as a team or task leader (Not a people manager)
Requirements
- Knowledge in one or more of the following areas: Thin Client using Virtual Desktop Infrastructure (VDI) Technology
- Experience and/or knowledgeable with: Windows 11; Windows 10; Citrix; SMS; and SCCM
- End User Hardware Thin Client, Thick Monitors, KVM’s, Printers, Plotters
- Print Server Configurations, VOIP phone, Desktop Image Management
- Home Directory and Profile Support Services
- E-mail Support Services
- Software Support Services
- Experience and/or knowledgeable with; Windows 7; Windows 10; Win11 Citrix; SMS; and SCCM
- Excellent troubleshooting capabilities
- Strong communication skills
- Strong work ethic and attention to detail
- Strong writing skills (consistently document work completed)
- Strong time management skills and ability to work flexible schedules to meet job requirements
- Ability to move and lift computers, printers, monitors, and other hardware
- Team player and willing to share knowledge and learn from others to ensure team's success
- Enthusiasm and ability to adapt to new and changing technologies
- BA/BS (or equivalent experience)
- 5+ years of experience
- Security+ or CASP
- ITIL v4 Foundations
- US Citizenship Required
Responsibilities
- Independently develops technical solution for the management for software, hardware, configurations, and architecture.
- Provides interpretation to Systems matters that are moderately complex in nature.
- Provide troubleshooting support for systems hardware and software issues that are highly complex.
- Performs advance software installations and upgrades to operating systems and layered software packages.
- Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
- Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.
- Leads complex data/media recoverability following a schedule of system backups and database archive operations.
- Evaluates and assesses existing systems and plans long term strategies.
- Configure and maintain networked computer system, including hardware, system software, and applications
- Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.
- Established operational plans.
- Manages large projects with limited oversight form manager.
- Train end-users on the proper use of hardware and software.
- May coach and review the work of less-experienced professionals.
- May serve as a team or task leader (Not a people manager)
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
