System Administrator.

Custom Software Systems Inc.•Washington, DC

About The Position

Custom Software Systems, Inc. (CSS) is excited to announce an opening for a System Administrator. The candidate shall be proficient in Windows Administration Scripting, SQL Server Administration, Windows Server administration and maintaining windows desktops. Highly preferred is a candidate who has had experience working with an independent Federal Agency, thorough knowledge of FISMA, Active Directory, Microsoft Windows Server, desktop operating system, PowerShell scripts and networking. A successful candidate will interface with internal customers of varying technical ability and other technical support teams within the Federal Reserve Board to resolve a wide range of technical issues. The candidate must demonstrate ability to follow standard operating procedures and processes and assist the team in automating processes where possible. The candidate must have experience managing support efforts using a ticketing systems such as ServiceNow or Remedy. The candidate may be called upon to provide occasional after-hours maintenance support overnights and weekends.

Requirements

Must have 10+ years of experience administering Windows Servers in an enterprise (government-preferred) environment, with an understanding and ability to work within the environmental constraints related to the agency
Must have 5+ years of experience creating and maintaining technical documentation
Must have 5+ years with systems that use high availability architecture
Ability to communicate effectively with stakeholders and project teams, assist with security requirements and design, determine deliverables, maintain issues logs, and provide project documentation, with minimal supervision.
Strong working knowledge of information security management, specifically the Federal Information Security Management Act (FISMA) and relevant standards from the National Institute of Standards and Technology (NIST)
Demonstrated ability to learn complex Commercial Off-The-Shelf Software (COTS.
Experience with Windows administration scripting and/or programming
Experience with Physical Access Control Systems/Electronic Security Systems and Building Automation Systems
Must have working knowledge of Windows 2016, 2019 and 2025 Server
Strong working knowledge with enterprise technologies, to include the following:
Microsoft System Center Configuration Manager (SCCM)
Windows Server Update Services (WSUS)
Simple Network Management Protocol (SNMP)
Active Directory (AD)
Windows Firewall
MS SQL
PKI
Certificates
Must be clearable.
US Citizenship & GC holders

Nice To Haves

Highly preferred is a candidate who has had experience working with an independent Federal Agency, thorough knowledge of FISMA, Active Directory, Microsoft Windows Server, desktop operating system, PowerShell scripts and networking.
Atlassian Certified Professional (ACP-620, ACP-120, or equivalent) preferred

Responsibilities

Physical security system and building automation support to meet service level agreements
Information systems and applications used in the facility services, law enforcement, and emergency management and preparedness industries
Analyze system performance and recommend improvements
Resolve complex system issues for commercial applications, operating systems and networks, and triage customer support calls for Tier 2 / Tier 3 escalation service.
Troubleshoot system performance issues, implement corrective actions
Perform server maintenance activities both hardware and software-related, including installations, network configurations, error log reviews, patches, integrity checks, system setups, etc.