Are you ready to join a Leidos all-star team? Through training, teamwork, and exposure to challenging technical work, let Leidos show you how to accelerate your career path. Leidos has an exciting opening for you as our next Tier 3 Service Desk/ Systems Administrator supporting the OSINT Integration Center under our 10-year DOMEX Technology Platform (DTP) contract. Your job will be to bring together Linux (primarily) and Windows systems administration, systems maintenance, systems performance optimization along with user support services. You will work in a team environment while demonstrating strong cross-functional collaboration in areas such as, but not limited to, development, production, cybersecurity compliance, and QA in a dynamic and fast paced environment. Individuals in this role may be required to perform technical software configuration, rebooting, and other remedial actions on customer systems. Work will be conducted on-site at our client location in Bethesda, MD during standard business hours, with rotational coverage of the service desk as early as 6am or as late as 6pm. You will work closely with other infrastructure and network engineers, and system engineers on the following key tasks: Clear devotion to the DevOps and Infrastructure as Code (IaC) mindset Perform Linux and Windows builds, installs, configuration, administration, and troubleshooting of Linux and Windows servers to include base configuration, security and system patching, performance monitoring, etc. Implement and enforce DISA STIG compliance across all systems and networks Develop server builds for virtual and physical environments Manage, maintain, configure, and deploy system integration tools such as Kubernetes, Rancher, Helm Develop scripts to support patching, configuration, and other infrastructure team tasking using languages such as Python, Bash, or PowerShell Design, develop, and support scalable, redundant infrastructure to include physical and virtualized environments Utilize configuration management tools like Salt and Ansible for infrastructure automation and orchestration Set up administrator and service accounts, maintain system documentation, tune system performance, install system-wide software, validate and implement system patches, including fast turnaround time security critical patches Working knowledge of COTS and FOSS storage solution Improve existing infrastructure to incorporate latest technology best practices and cross application integrations Administer cloud environments, particularly AWS, including provisioning, monitoring, and optimization Collaborate with cross-functional teams to implement and maintain agile practices and workflows Provide support to customers in a professional, knowledgeable manner to maintain excellent customer relationships. Manage and administer accounts to include account creation, password resets, troubleshooting, and termination/deletion. Coordinate your work schedule with your ServiceDesk teammates to ensure the team offers coverage from 6am-6pm, Monday-Friday.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees