System Administrator Level 3

Columbia Technology Partners

1d

About The Position

Provides comprehensive support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. This role is responsible for managing IT system infrastructure and associated processes, ensuring reliable day-to-day operations across client, server, storage, network, and mobile environments. The position supports Tier 1 (Help Desk) and Tier 2 (Escalation) activities, system optimization, and secure system operations, with a strong emphasis on Linux administration, Security Technical Enforcement (STE), and System Security Plan (SSP) compliance, including vulnerability (CVE) response.

Requirements

• Fifteen (15) years of experience as a System Administrator (SA) on programs and contracts of similar scope, type, and complexity.
• Bachelor's degree in a technical discipline from an accredited college or university is required; five (5) additional years of SA experience may be substituted in lieu of a degree.
• DoD 8570 compliance with Information Assurance Technical (IAT) Level I or higher.
• Extremely proficient in Linux system administration.
• Strong understanding of and experience implementing and managing all aspects of Security Technical Enforcement (STE).
• U.S. Citizenship is required for all applicants.
• Employment is contingent upon successful completion of a security background investigation and polygraph.
• This position requires an active Security Clearance with appropriate Polygraph.

Responsibilities

• Provide support for the implementation, troubleshooting, and maintenance of IT systems.
• Manage daily configuration, operation, monitoring, and problem resolution for IT infrastructure, including client/server, storage, network, and mobile devices.
• Perform Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Assist users with accessing and effectively using IT systems.
• Escalate issues as required and communicate system status, analysis, and resolution updates to agency management and internal customers.
• Provide detailed analysis and feedback for escalated trouble tickets.
• Support dispatch systems and resolve associated hardware and software issues through to completion.
• Configure, manage, and maintain UNIX/Linux and Windows operating systems, including OS installation, patching, troubleshooting, and performance tuning.
• Maintain system integrity and configure network components; implement OS enhancements to improve system reliability and performance.
• Optimize system operations and resource utilization; conduct capacity analysis and planning.
• Analyze and resolve complex problems involving server hardware, applications, and software integration.
• Support the design of systems, mission architectures, and associated hardware.
• Apply working knowledge of system administration interdependencies within a Service-Oriented Architecture (SOA).
• Coordinate and respond to all System Security Plan (SSP) requirements, including remediation of CVEs.
• Demonstrate deep troubleshooting expertise and strong operational discipline in secure environments.

Benefits

• Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options.
• Vision + Dental: Both free to you + paid in full by CTP.
• Retirement: 401k - 6% company contribution
• PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided.
• Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition.
• Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you.
• Profit Sharing Bonus: End of year cash gets added to your bottom-line.
• Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level