About The Position

We are hiring a System Administrator (Infrastructure & Operations) for our technology-driven enterprise space. This role is critical in maintaining and enhancing a global IT ecosystem that spans end-user systems, core infrastructure, and cloud platforms. You will work closely with cross-functional IT teams to ensure system stability, scalability, and performance, while also driving improvements across infrastructure, identity management, and operational processes.

Requirements

  • 5+ years of experience in System Administration (Windows-focused)
  • Strong experience with: Active Directory & Group Policy Microsoft 365 / Exchange Online Azure AD / identity management
  • Experience with VoIP systems (8x8, Teams Voice, etc.)
  • Familiarity with endpoint management and patching tools
  • Exposure to networking fundamentals (DNS, DHCP, VLANs, VPNs)
  • Experience with security platforms (Zscaler, Proofpoint, or similar)
  • VMware or Hyper-V administration
  • Backup solutions (Veeam or similar)

Nice To Haves

  • Experience working in hybrid cloud environments
  • Strong troubleshooting and root cause analysis skills
  • Ability to work in a fast-paced, globally distributed environment
  • Excellent communication and documentation skills

Responsibilities

  • Administer and support Windows Server environments, Active Directory, and Group Policy
  • Manage and troubleshoot Microsoft 365 (O365) including user provisioning, Exchange Online, and licensing
  • Support Azure AD / Entra ID, identity access management, and hybrid environments
  • Oversee patch management, system updates, and endpoint compliance
  • Collaborate on VoIP systems (8x8 or similar) including configuration and issue resolution
  • Assist in managing network-integrated services (DNS, DHCP, VPN, firewalls in coordination with network team)
  • Support security tools such as Zscaler, Proofpoint, and endpoint protection platforms
  • Maintain and optimize virtualized environments (VMware/Hyper-V)
  • Participate in data center operations, backups, and disaster recovery processes
  • Drive documentation and process improvement across IT operations
  • Act as escalation point for Tier 2/3 issues from helpdesk

Benefits

  • Competitive salary
  • Opportunity for advancement
  • Training & development
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