System Administrator II

Reflexive Concepts • Annapolis Junction, MD

1d

About The Position

Reflexive Concepts is seeking a skilled System Administrator II to join our team! This task provides High Performance Computing (HPC) support in the forms of HPC enhanced sustainment capabilities to two geographically dispersed locations. These capabilities include Multi-vendor HPC servers, clusters, and SPD servers. Systems running Red Hat, CentOS, SUSE, and custom vendor-specific operating systems and system tools, this also includes storage dedicated and shared over InfiniBand and Ethernet. Capabilities also include High speed shared parallel storage utilizes LUSTRE or GPFS to provide performant shared storage solution between two or more HPCs. An Interconnect service integrates HPC systems with a dedicated high-speed network connecting several storage appliances to dedicated HPC LNETs. The contractor must provide support of Multi-vendor HPC systems and servers (cluster, SMP, MPP, and SPD FrontEnds) running various operating systems (Red Hat, CentOS, SUSE, IBM AIX,) and specialized system software. Required support includes direct attached and mounted storage capabilities (FC SAN, Ethernet, and InfiniBand).

Requirements

• B.S. in a technical discipline and 5 years’ experience as a System Administrator in programs and contracts of similar scope, type and complexity or 10 years’ experience in lieu of degree
• DoD 8570 IAT II level certification required

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level