An Immediate Opening - System Administrator I

Watkins Insurance GroupAustin, TX
2dOnsite

About The Position

Watkins believes technology should empower people. We protect people, support businesses, and create space for our team to do their best work. We are hiring a Systems Administrator I to join our IT department and help us keep our systems secure, reliable, and ready for the work our teams do every day. In this role, you support the agency's technology environment so employees can stay productive and clients receive the service we're known for. You'll work closely with staff, vendors, and the IT Manager to solve problems, maintain systems, and make technology easier for the people we serve.

Requirements

  • Associate degree in computer science, information technology, or equivalent experience
  • 3 years of experience in system administration or IT support
  • Proficiency with Windows OS, Microsoft 365, and network infrastructure
  • Experience installing, configuring, and troubleshooting hardware and software
  • Ability to work onsite with reliable transportation between work locations

Nice To Haves

  • Applied Epic or NinjaOne software experience
  • Familiarity with scripting or automation tools (such as PowerShell)
  • CompTIA or Microsoft certifications

Responsibilities

  • Keep people working: Resolve issues quickly so employees stay productive with minimal downtime.
  • Safeguard our systems: Maintain Microsoft 365 and Windows systems to keep them secure, stable, and running smoothly.
  • Equip the team: Configure and deploy workstations and hardware so employees have the tools they need on day one.
  • Protect access: Manage user accounts and permissions to support secure onboarding, transitions, and daily operations.
  • Stay ahead of disruption: Monitor system performance and security, escalating risks early to prevent outages or data exposure.

Benefits

  • Competitive pay and benefits effective the first of the month following hire
  • A supportive environment where your expertise makes a real impact
  • Growth opportunities and professional development in a company that values people and innovation
  • Tools and training that help you grow and stay current with evolving technology
  • A workplace that values clarity, service, and doing what's right
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