System Administrator I

Cleveland Clinic

6d • Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Details Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. Everyone at Cleveland Clinic is a caregiver. As part of our IT team, you’ll do more than explore and expand your discipline and skills — you’ll impact patients everywhere by delivering world-class care. As a System Administrator I, you will ensure that workstations and peripherals operate with optimal availability and reliability. A caregiver in this role works days Monday - Friday, from 8:00AM – 5:00PM and 1:00PM – 10:00PM as needed.

Requirements

• High school diploma or GED
• Six months of information systems experience supporting small to mid-sized network (5-100)
• For Information Technology Division caregivers, ITIL Foundations certification is required within six months of position start date.
• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 50 lbs.
• Follows standard precautions using personal protective equipment as required.
• You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Nice To Haves

• Certification(s) in Microsoft desktop operating systems (95/98/NT/2000) preferred.

Responsibilities

• Clearly and consistently communicates all desktop technology operational directions established for the enterprise.
• Consults on desktop applications and configurations to improve employee productivity.
• Troubleshoots software, hardware, protocol and workstations.
• Provides first and second level diagnostic Help Desk support for hardware, software, operating systems and peripherals.
• Recommends, designs, builds and supports PC workstations.
• Builds and maintains detailed workstation documentation including configuration of desktop software and impact of additions, deletions or upgrades to the workstation.
• Assumes responsibility for on going support requirements of the client area including responsibilities for all hardware components.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees