System Administrator I

Clemens Food Group•Coldwater, MI

24d

About The Position

Are you a self-starter who loves troubleshooting and problem-solving? Are you looking for a role where you won't be bored? Join our team as a Systems Administrator , where you'll play a key role in supporting desktop and laptop systems, software, hardware, imaging, inventory management, and more. This role collaborates with Production, IT, and external vendors to maintain and implement systems across all locations. This position is ideal for someone who thrives on being busy, enjoys varied IT responsibilities, and takes pride in providing exceptional support to a diverse set of systems and users. Ready to Join Us? Apply today to take the next step in your IT career! Application Note: Clemens Food Group is not accepting unsolicited resumes from search or staffing firms. All resumes submitted by search or staffing firms to any employee at Clemens Food Group via email, the Internet, or directly without a valid written search agreement for this role, and without having been asked to participate in this by Talent Acquisition, will be deemed the sole property of Clemens Food Group, and no fee will be paid in the event the candidate is hired. Firms not authorized to submit candidates will not be eligible for any fee or ownership claim. Bachelors or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Requirements

Bachelor's degree (B.A. or B.S.) preferred.
Strong communication, interpersonal, and presentation skills.
Ability to work independently and collaboratively in a dynamic team environment.
Comfortable in a fast-paced culture of growth and change.

Nice To Haves

Prior experience in customer-facing roles is a plus.

Responsibilities

Maintain and troubleshoot computer hardware, peripherals, and printers.
Provide support for Cisco IP Phones, Kronos Time Clocks, RF devices, iPads (including MDM enrollment), and cell phones.
Assist with conference room systems, Airtame, and FSQA auditing tools (Safety Chain).
Support warehouse and production systems, café/store point-of-sale systems, and restore customer files.
Provide onsite weekend and after-hours support as needed.
Handle security updates, patches, and driver updates.
Manage legacy backups and assist new team members during onboarding.
Build, image, validate, and test new computers.
Install and upgrade software; order and provision new hardware and peripherals.
Reclaim and securely wipe old/leased equipment.
Coordinate with vendors for invoices, leases, and hardware returns.
Order new equipment from Dell.
Leased PC data destruction & PC returns to lease owner.
Lease management, Inventory management and desktop support
Conduct surveys, create SOPs, and improve processes.
Monitor SLA adherence and provide training for onboarding.
Create training documentation and videos.
Participate in team meetings and CFG training programs.
Test and recommend new hardware, peripherals, and software.
Explore process improvements and create technology roadmaps.