System Administrator I

Cleveland Clinic • Mayfield Heights, OH

6d • Onsite

About The Position

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career Everyone at Cleveland Clinic is a caregiver. As part of our IT team, you’ll do more than explore and expand your discipline and skills — you’ll impact patients everywhere by delivering world-class care. As a System Administrator I, you will ensure that workstations and peripherals operate with optimal availability and reliability. A caregiver in this role works onsite Monday - Friday, from 8:00AM – 5:00PM and 1:00PM – 10:00PM as needed, and travels to various locations in Northeast Ohio including Hillcrest, South Pointe, and Twinsburg.

Requirements

• High school diploma or GED
• Six months of information systems experience supporting small to mid-sized network (5-100)
• For Information Technology Division caregivers, ITIL Foundations certification is required within six months of position start date.
• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 50 lbs.
• Follows standard precautions using personal protective equipment as required.

Nice To Haves

• Certification(s) in Microsoft desktop operating systems (95/98/NT/2000) preferred

Responsibilities

• Clearly and consistently communicates all desktop technology operational directions established for the enterprise.
• Consults on desktop applications and configurations to improve employee productivity.
• Troubleshoots software, hardware, protocol and workstations.
• Provides first and second level diagnostic Help Desk support for hardware, software, operating systems and peripherals.
• Recommends, designs, builds and supports PC workstations.
• Builds and maintains detailed workstation documentation including configuration of desktop software and impact of additions, deletions or upgrades to the workstation.
• Assumes responsibility for on going support requirements of the client area including responsibilities for all hardware components.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees