System Administrator 2

Columbia Technology Partners

1d

About The Position

The System Administrator provides hands-on support for the implementation, operation, and maintenance of enterprise IT systems. This role is responsible for sustaining the reliability, security, and performance of client/server, storage, network, and mobile environments while delivering Tier 1 and Tier 2 user support. The administrator manages day-to-day system operations, troubleshoots complex issues, and ensures effective communication and escalation to agency leadership and internal stakeholders.

Requirements

• Ten (10) years of experience as a System Administrator supporting programs of similar scope, complexity, and mission criticality
• Bachelor's degree in a technical discipline from an accredited college or university; five (5) additional years of relevant System Administrator experience may be substituted for the degree
• Experience supporting DevOps environments and cloud-based architectures, including AWS
• U.S. Citizenship is required for all applicants.
• DOD 8570 Certification
• This position requires an active Security Clearance with appropriate Polygraph.

Responsibilities

• Implement, operate, and maintain IT systems supporting enterprise mission requirements
• Manage daily configuration, monitoring, and operational activities for IT infrastructure and platforms
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, and resolution
• Support end users with access to systems, applications, and resources
• Troubleshoot and resolve issues across client, server, storage, network, and mobile device environments
• Escalate issues as required and communicate system status, risks, and resolution progress to agency management and internal customers
• Provide in-depth technical troubleshooting and root-cause analysis for escalated incidents
• Deliver detailed technical analysis and feedback for complex tickets and systemic issues
• Support dispatch systems and hardware-related incidents through resolution
• Configure, manage, and maintain UNIX and Windows operating systems
• Install, configure, and patch operating system software and supporting components
• Maintain system integrity and configure network components to support mission operations
• Implement system and operating system enhancements to improve reliability, availability, and performance
• Optimize system operations, conduct capacity analysis, and support resource planning efforts

Benefits

• Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options.
• Vision + Dental: Both free to you + paid in full by CTP.
• Retirement: 401k - 6% company contribution
• PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided.
• Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition.
• Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you.
• Profit Sharing Bonus: End of year cash gets added to your bottom-line.
• Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level