STATE ATTORNEY'S OFFICE 10TH CIRCUIT- CLERICAL SPECIALIST I - 21000453

State of Florida • Bartow, FL

3d • $32,760 • Onsite

About The Position

This is clerical work in the operation of a switchboard, which involves the responsibility for accuracy in placing and answering calls, remembering names and location of agency personnel, and agency organizational routines.  Bilingual employees will assist in translations.

This is routine work in the operation of a switchboard and is performed under the general supervision of an administrative superior.  Duties require limited knowledge of office systems or procedures and exercise of some independent judgment, attention to detail, and accuracy.

Duties include but are not limited to answering all incoming local and long-distance calls and making the proper connection to the person or office requested; placing outgoing local and long-distance calls; placing interoffice calls; answering routine non-technical questions and referring other questions to the proper person or office.  Duties also include acting as receptionist, registering callers and visitors, directing them to the proper office and giving routine information.

Assignments may be a combination of, but not limited to the following, and/or similar clerical tasks: entering and updating information into office systems, pulling files, preparing folders, preparing or filing office correspondence and documents, extracting or copying information from one record to another, photo copying/printing documents, stamping/sorting/distributing mail, addressing envelopes, performing various office delivery runs and other miscellaneous duties as required.  Other duties may include maintaining detailed records, developing new clerical procedures, requisitioning/ordering/receiving/storing/issuing office supplies.  Bilingual employees will assist in translations.

NOTE:  DUTIES ARE ILLUSTRATIVE AND NOT EXHAUSTIVE.  THE OMISSION OF SPECIFIC STATEMENTS OF DUTIES DOES NOT EXCLUDE THEM FROM THE POSITION IF THE WORK IS SIMILAR, RELATED, OR A LOGICAL ASSIGNMENT TO THE POSITION.

Requirements

• Proficient in English and Spanish in both verbal and written communications
• Knowledge of basic phone systems; ability to communicate effectively
• Dependable and routine in-office attendance during regularly scheduled business hours
• Ability to focus and pay attention to detail
• Ability to read and comprehend
• Efficient typing skills
• Effective and efficient communication skills and ability to interact professionally with other employees, members of the public and stakeholders
• Perform quality work within deadlines
• Ability to operate a computer and other office machinery
• Ability to run the telephone system and respond to calls professionally
• Ability to answer phone and take messages as required
• Ability to read and follow rules, regulations, policies and procedures
• Work effectively as a team contributor as well as independently
• Comply with all Public Records statutes and policies
• Travel as required
• A high school diploma or equivalency or an equivalent combination of training and experience
• A qualifying typing test score may be required for designated position

Responsibilities

• Answering all incoming local and long-distance calls and making the proper connection to the person or office requested
• Placing outgoing local and long-distance calls
• Placing interoffice calls
• Answering routine non-technical questions and referring other questions to the proper person or office
• Acting as receptionist, registering callers and visitors, directing them to the proper office and giving routine information
• Entering and updating information into office systems
• Pulling files
• Preparing folders
• Preparing or filing office correspondence and documents
• Extracting or copying information from one record to another
• Photo copying/printing documents
• Stamping/sorting/distributing mail
• Addressing envelopes
• Performing various office delivery runs and other miscellaneous duties as required
• Maintaining detailed records
• Developing new clerical procedures
• Requisitioning/ordering/receiving/storing/issuing office supplies
• Assist in translations (bilingual employees)

Benefits

• Benefits include, but are not limited to, health, dental, vision, life, paid annual and sick leave, paid state holidays, and a State retirement package
• State employees are required to participate in the State of Florida Direct Deposit Program and contribute 3% of monthly gross (pre-tax) to the Florida Retirement System

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED