Switchboard Operator, Hospital (PRN)
OSF Healthcare System•Escanaba, MI
8d•$18
About The Position
POSITION SUMMARY: The Switchboard Operator responds to all internal and external switchboard calls in a timely, courteous and positive manner; forward calls appropriately, contacts requested physicians and staff and communicates messages; responsible for monitoring a variety of alarm systems; notifies outside public agencies of messages, alarms, codes, emergencies as per policies/procedures; provides answering service to a variety of agencies after hours and on weekends; completes all other duties under the direction of the Manager, Patient Accounts.
Requirements
- High School Diploma or equivalent
Nice To Haves
- Experience with a switchboard, medical answering service or multi-line (2 or more) in medical office environment.
Responsibilities
- Responds to all internal and external switchboard calls in a timely, courteous and positive manner
- Forwards calls appropriately
- Contacts requested physicians and staff and communicates messages
- Responsible for monitoring a variety of alarm systems
- Notifies outside public agencies of messages, alarms, codes, emergencies as per policies/procedures
- Provides answering service to a variety of agencies after hours and on weekends
- Completes all other duties under the direction of the Manager, Patient Accounts
Benefits
- 401k with 5% match
- Tuition Reimbursement
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What This Job Offers
Education Level
High school or GED
Number of Employees
1-10 employees
