Switchboard Operator - PRN

Lifepoint Health • Clyde, NC

5h • Onsite

About The Position

Haywood Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Telecommunications Operator/Dispatcher joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
The Telecommunications Department at Haywood Regional Medical Center plays a vital role in hospital communications by professionally managing all incoming and internal calls, overhead paging, and emergency code alerts. Our operators serve as the communication hub of the facility, ensuring timely and accurate information flow across departments 24/7. We are dedicated to providing clear, calm, and efficient service to support patient care and hospital operations.

Requirements

• Applicants should have a high school diploma or equivalent.
• One year of experience in telecommunications systems and general office practices preferred.
• Required critical thinking skills, decisive judgement, and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Nice To Haves

• One year of experience in telecommunications systems and general office practices preferred.

Responsibilities

• Directs all telephone inquiries to the appropriate area or person while maintaining strict confidentiality for all patient information.
• Makes all announcements, such as drills and/or disasters, paging of authorized personnel and relaying of messages.
• Monitors emergency alarms and notifies responsible parties when required.
• Operates a variety of communication equipment to include radio consoles, telephones and computer systems.

Benefits

• Comprehensive Benefits: Tailored benefit options for PRN employees, and more.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Health & Fitness Center Access www.myhaywoodregional.com/locations/haywood-regional-health-fitness-center

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED