Swing Shift Surveillance Operator - Full Time (Harrah's Hoosier Park)

Caesars Entertainment • Anderson, IN

3d • Onsite

About The Position

Monitors and reacts to security situations, safety issues, illegal activities, internal procedural violations, and regulatory infractions.

Requirements

• High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience.
• Must possess basic computer skills
• Must be able to obtain and maintain an Indiana Gaming Commission License.
• Must be at least 21 years of age.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to company management of the organization.
• Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Responsible for fostering a fun environment.
• Responsible for being gracious to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures that behavior and appearance comply with established standards.
• Maintains a professional work environment with management and staff.
• Must be able to stay awake and be alert for entire shift.

Nice To Haves

• College education is helpful.
• Must have an outgoing, energetic and enthusiastic attitude.
• Must be comfortable initiating conversations and creating a fun environment with our guests.

Responsibilities

• Maintain strict confidentiality related to the surveillance system and operation.
• Report any information or observance of activities that may affect the business, reputation, safety, or compliance of the property to the Surveillance Supervisor or Shift Manager, and/or the Director of Surveillance.
• Observe monitor screens that transmit views of the Gaming facility and land-based sites.
• Adjust monitor controls to improve reception and notify the Surveillance Technician of equipment malfunctions.
• Follow all instructions and assignments given by the Surveillance Supervisor and Surveillance Shift Manager.
• Inform the Surveillance Supervisor on duty of issues as they occur and react accordingly.
• Maintain close surveillance of all gaming and non-gaming activities using necessary equipment to identify, record, and document all illegal or unusual activities.
• Report all illegal and unusual activities to the Surveillance Supervisor/or appropriate authority.
• Complete all written reports required during their working shift.
• Other duties may be assigned at any time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees