Swing Shift Surveillance Operator - Full Time (Harrah's Hoosier Park)

Caesars Entertainment•Anderson, IN

1d•Onsite

About The Position

JOB SUMMARY: Monitors and reacts to security situations, safety issues, illegal activities, internal procedural violations, and regulatory infractions. MUST MAINTAIN STRICT CONFIDENTIALITY AT ALL TIMES AS RELATED TO THE SURVEILLANCE SYSTEM AND OPERATION. Any information, knowledge of, or observance of activities that may have a diverse effect on the business, reputation of, safety of, or compliance of the property must be reported to the Surveillance Supervisor or Surveillance Shift Manager on duty and/or if necessary, the Director of Surveillance. Observes monitor screens that transmit in sequence views of the Gaming facility and land-based sites. Adjusts monitor controls when required to improve reception and notifies Surveillance Technician of equipment malfunctions. Follows all instructions and assignments given by Surveillance Supervisor and Surveillance Shift Manager. Informs the Surveillance Supervisor on duty of issues as they occur and reacts accordingly. Maintains close surveillance of all gaming and non-gaming activities utilizing the necessary equipment to identify, record and document all illegal or unusual activities occurring on the floor slot area, slot booths count rooms, vault and cage. Report all illegal and unusual activities to the Surveillance Supervisor/or appropriate authority. Complete all written reports required during their working shift. Other duties may be assigned at any time.

Requirements

High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience. College education is helpful.
Must possess basic computer skills
Must have an outgoing, energetic and enthusiastic attitude.
Must be comfortable initiating conversations and creating a fun environment with our guests.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to company management of the organization.
Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Responsible for fostering a fun environment.
Responsible for being gracious to all guests and co-workers.
Responsible for promoting a positive influence in the community and participating in company-sponsored events.
Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
Ensures that behavior and appearance comply with established standards.
Maintains a professional work environment with management and staff.
Must be able to stay awake and be alert for entire shift.
Must pass a drug test and be able to pass random drug tests while employed.
Must be able to obtain and maintain an Indiana Gaming Commission License.
Must be at least 21 years of age.

Nice To Haves

College education is helpful.

Responsibilities

Monitors and reacts to security situations, safety issues, illegal activities, internal procedural violations, and regulatory infractions.
Maintains strict confidentiality related to the surveillance system and operation.
Reports any information or observance of activities that may affect the business, reputation, safety, or compliance of the property to the Surveillance Supervisor or Director of Surveillance.
Observes monitor screens and adjusts controls to improve reception, notifying technicians of malfunctions.
Follows instructions and assignments from the Surveillance Supervisor and Shift Manager.
Informs the Surveillance Supervisor of issues and reacts accordingly.
Maintains close surveillance of gaming and non-gaming activities, identifying, recording, and documenting illegal or unusual activities.
Reports illegal and unusual activities to the Surveillance Supervisor or appropriate authority.
Completes all written reports required during their working shift.
Other duties as assigned.