SVP, Workplace Planning and Strategy

JLL•Washington DC, CO

13d•Onsite

About The Position

The Senior Vice President, Workplace Strategy will develop workplace strategy solutions and lead client-facing engagements around the future of work, return to office, space programming, and portfolio optimization. In addition to a consulting, planning and technical background, the role requires strong presentation and organizational skills. 20-25% travel is required for this role.

Requirements

Bachelor’s degree (Required)
10-15+ years’ related experience in Workplace strategy, architecture, consulting, corporate real estate, facilities management, project management, construction management, design, human resources, organizational development, communications or change management roles
Strong background in business development and point-of-sale presentation skills
Impeccable and concise communication and presentation skills, verbal and written
Strong time management skills and demonstrated ability to meet deadlines
People management experience
Proficiency in AutoCad, REVIT, BIM or other drafting technologies is (Required)
Ability to work both independently and cooperatively in an agile environment, including virtual collaboration with remote colleagues
Ability to multi-task in high-pressure deadline driven environments
Previously managed multiple projects and coordinated activities for various individuals/groups
Strong analytical skills and the ability to interpret qualitative and quantitative research data and synthesize into meaningful and actionable results
Energetic, creative, and willing to work hard in a fast-paced environment; enjoys variety and challenges of consulting work
An entrepreneurial orientation with strong understanding of the business development challenges in the Real Estate advisory services sector
LEADERSHIP: A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization.
BUSINESS DEVELOPMENT: Track record as a key sales partner and contributor in working with a variety of internal and external customers and stakeholders in long, complex sales cycles/environments.
INFLUENCE: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others.
PROJECT MANAGEMENT: Knows how to effectively structure, staff and manage projects and teams to insure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
ANALYTICS: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics.
CHARACTER: Resilient, curious and resourceful.
FLEXIBLE & ADAPTABLE: Able to work in ambiguous situations with optimistic inclinations.

Nice To Haves

MBA or M.Arch, advanced degree and/or certifications (Preferred)
Proficiency in CAFM/IWMS system or other workplace technologies is (Preferred)
Workplace program implementation experience in a corporate setting, working alongside cross-functional real estate, facilities, IT, HR, finance and change management teams (Preferred)

Responsibilities

Partner with our brokers for business development, pursuits, proposals, and client service delivery
Develop, implement, and manage Workplace Strategy engagements
Lead programming efforts, employee surveys, test-fits, business interviews, utilization studies, mobility assessments, visioning sessions and focus groups.
Collaborate with JLL Marketing and Research to create workplace collateral and thought leadership pieces
Refine and localize the workplace service offering (process, tools, and deliverables) to be relevant in your market
Understand the real estate project life cycle and be able to gather and analyze data and develop insights to inform and business decisions specific to existing and future client requirement
Act as Subject Matter Expert (SME) by staying abreast of current workplacetrends across industries and geographies.
Represent JLL’s workplace team at relevant industry forums and professional associations
Maintain strong working relationships with internal customers (brokers, leadership, etc.) and key clients
Steer the direction of workplace projects and oversee the process / output of your team to ensure a high level of execution and client satisfaction
Act as escalation point for delivery issues