SVP, Westchester Casualty Claims

Chubb • Malvern, PA

16d

About The Position

We are seeking a leader for Chubb North America Claims to join our Westchester
Casualty Claims team in Jersey City, NJ or Alpharetta, GA. This position will be
responsible for developing and implementing effective and clear strategies
designed to result in the best claim outcomes, highest quality work product and
superior customer service.  Specifically, this position will lead diverse
Casualty teams with approximately sixty claim professionals that handle primary
and excess Casualty claims from Chubb’s E&S business, Westchester, which serves
large corporate, middle and small market segments and includes but is not
limited to general liability, automobile liability, umbrella/excess, product
recall, environmental, and other coverages.

The ideal candidate should possess the experience and qualifications for leading
and managing a team of sophisticated claims professionals handling both
frequency claims and complex Casualty exposures in a diverse operating
environment, ensuring proper analysis of coverage, liability, damages and
reserving according to best practices within stated authority limits. The SVP
Westchester Casualty Claims leader will be responsible to identify, propose, and
execute efficiency and automation efforts, as well as track and identify
innovative trends to pilot and implement into the operations. This role also
requires frequent interaction and involvement with senior management, insureds,
brokers, and underwriters. This position reports to the Head of Westchester
Claims.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb
provides commercial and personal property and casualty insurance, personal
accident and supplemental health insurance, reinsurance, and life insurance to a
diverse group of clients. The company is distinguished by its extensive product
and service offerings, broad distribution capabilities, exceptional financial
strength, underwriting excellence, superior claims handling expertise and local
operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with
all laws and regulations pertaining to it. Our policy is to provide employment,
training, compensation, promotion, and other conditions or opportunities of
employment, without regard to race, color, religious creed, sex, gender, gender
identity, gender expression, sexual orientation, marital status, national
origin, ancestry, mental and physical disability, medical condition, genetic
information, military and veteran status, age, and pregnancy or any other
characteristic protected by law. Performance and qualifications are the only
basis upon which we hire, assign, promote, compensate, develop and retain
employees. Chubb prohibits all unlawful discrimination, harassment and
retaliation against any individual who reports discrimination or harassment.

Responsibilities

• Lead and manage the claims team delivering timely and excellent, technical and strategic claims results and superb customer service.
• Develop and execute strategies to create and maintain a dynamic and positive work environment and culture supporting professional growth and development.
• Generate optimal use of outside counsel, panel counsel and Chubb House Counsel ensuring proactive, high quality litigation management and excellent claims outcomes.
• Identify severity and systemic or portfolio exposures in a timely manner, escalating same through appropriate management hierarchy and reporting processes.
• Engage in continuous communication & collaboration with Claims, Underwriting & Actuarial groups identifying and analyzing Casualty claims activities and trends influencing financial results.
• Support and assist in product development and policy drafting as requested.
• Develop and maintain positive relationships with key Insureds, Brokers, Underwriters, MGAs, and Panel Counsel engaging in extensive communication and interaction with clients and brokers as well as participation in business development.
• Partner with HR and the Head of Westchester Claims to manage talent and succession planning.
• Track key claims innovation trends, identifying opportunities to pilot and scale appropriate technologies or methodologies to advance efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees